Employee Experience & Office Operations Manager - Axon
Boston, MA
About the Job
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Join us as our Employee Experience & Office Operations Manager and be part of a team making #nextplay moves in Axon's new East Coast hub, right in the heart of Boston's iconic Back Bay! As the ultimate go-to person, you'll keep our 25,000 sq ft of space (with room to grow) humming along smoothly for our crew of 100+. You'll be at the heart of creating an environment that's efficient, engaging, and undeniably Axon—where our mission to Protect Life is felt in every detail, from daily operations to the vibrant culture that fuels our team's impact.
What You'll Do
Location: Onsite in Boston, MA
Reports to: Directly reports to Employee Experience Program Manager, and dotted line to Boston Office GM
- Supply the Squad – Make sure the team is always stocked and ready, from office essentials to snacks for our post-hustle breaks. You'll have a hand in keeping the energy high and supplies on point!
- Event Extraordinaire – From legendary office events to team huddles, you'll bring the fun to life as our Boston "Culture Captain," connecting our people and celebrating milestones.
- Onboarding Dynamo – Be the welcoming face for new team members, ensuring they feel at home as soon as they step through the doors at 131 Dartmouth St.
- Keep It Compliant – Partner with HR to make sure we're following Axon's standards and maintaining a safe, secure, and spirited environment for all.
- Budget Champion – Oversee the office budget like a pro, ensuring timely and accurate reporting that keeps us on track.
- Collaborate and Connect – Work with cross-functional teams to align Boston office culture with Axon's goals and values, always ready for the next big thing.
- Master of Office Alliances – Forge and maintain top-notch relationships with landlords, vendors, and service providers, handling contract and price negotiations like a pro to keep our space thriving!
What You Bring
- Proven experience (3+ yrs) in Office Management or a similar role, where you wore multiple hats and delivered results.
- A deep passion for creating an epic workplace culture that aligns with Axon's mission and values.
- Savvy with MS Office, especially Excel and Outlook, and familiarity with standard office machinery (yes, we're looking at you, fax machines!).
- Exceptional organizational skills; you're a master at multitasking and keeping things running smoothly, even when things get hectic.
- A knack for solving problems, big or small, and an eye for the details that make all the difference.
- Strong communication skills—whether written, spoken, or even meme-based.
- A creative mindset, always ready to suggest improvements that make the office experience one to remember.
- Experience in planning events, big or small, that leave a lasting impression.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 45,000 in the lowest geographic market and USD 72,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
