Onsite Desktop Support Engineer Job in Cincinnati, Ohio: - AKKODIS

Onsite Desktop Support Engineer Job in Cincinnati, Ohio:

Contract Pay Rate Range: $23.00-27.00 based on experience

The Onsite Desktop Support Engineer provides high-level technical support. The selected individual should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills.

Responsibilities of the Onsite Desktop Support Engineer Job in Cincinnati, Ohio:

Apply technical knowledge to develop and implement solutions to complex technology issues.

Support laptop troubleshooting, maintenance and administration.

Preform Windows and Apple MacBook support

Apple iOS and Android device support; setup and configuration.

Knowledge and understanding of print devices.


Strong knowledge and understanding of Win10, Office 365, and Teams.


Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems.


Leverage multiple resources or coordinating with other teams in order to meet customer needs.


Communicate system updates to customers as required.

Coordinate, track, and maintain inventory.


Qualifications of the Onsite Desktop Support Engineer Job in Cincinnati, Ohio:

• Hold degree in Computer Science or a related discipline; or equivalent work experience in IT Support

• Approximately 1-3 plus years of experience in support of IT products

• Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications

• Excellent interpersonal, communication and organizational skills

• Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment

• Able to work effectively with high level customers and other management personnel

• Excellent Customer Service skills.

 

For more information or to be considered for the Onsite Desktop Support Engineer Job in Cincinnati, Ohio please contact Thomas McCarthy at Thomas.Mccarthy@akkodis.com

Equal Opportunity Employer/Veterans/Disabled

 

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

 

The Company will consider qualified applicants with arrest and conviction records. 

 

Pay Details: $23.00 to $27.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance