Operations Analyst - Top Stack

We are seeking a detail-oriented Operations Analyst to join our team. In this role, you will ensure the accuracy and quality of client onboarding processes, verifying data integrity, and troubleshooting any setup issues. The ideal candidate has strong analytical skills, experience with quality assurance processes, and a keen eye for detail. You will collaborate with cross-functional teams to identify areas for improvement and contribute to the optimization of client onboarding procedures.

Key Responsibilities:

• Validate and verify client setup configurations.
• Conduct quality checks on onboarding processes.
• Identify and resolve setup issues in a timely manner.
• Collaborate with teams to improve setup quality and efficiency.
• Maintain detailed documentation of setup processes and quality checks.

Qualifications:

• Bachelor's degree in a relevant field or equivalent experience.
• Auditing, quality review, and transaction processing (insurance) required.
• Experience in quality assurance or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Proficiency in data management and analysis tools.