Operations Assistant - Coast Guard Community Services Command

OMB NO: 1625-0120 Expiration Date: 01/30/2025Announcement #: 5987Opening Date: 04 November 2024 Pay Plan/Series/Pay Band: NF-0303-03Closing Date: 18 November 2024 Work Schedule: Full Time (30-40 hours/weekPosition: Operations Assistant Salary: $50,000 +DOE AnnuallyWho May Apply: All Sources Location: Petaluma, CAMWR Petaluma Admin/Ticket OfficesDUTIES:Prepares various reports and other statistical and financial data pertaining to the operation. Complies necessary data and submit to supervisor for review and final action. Provides information regarding activity operations to proper officials if the supervisor is absent. Types correspondence, reports, forms and other related material pertaining to operations. Types purchase orders for authorized customer, special order merchandise, and related documents required for activity. May supervise and/or provide working direction to clerk or other employees as required. Oversees Cash Office, ATM, Front End Operation, Customer Service and Special Orders. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Ensure all associates are in compliance with established safety standards and emergency preparedness requirements. Key carrier, weekends and opening and closing the store will be required. May be responsible for overall store in absence of management.Other duties as assigned.You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.QUALIFICATIONS REQUIRED:Minimum:1.Experience operating a cash register and in closing out and balancing daily cash office paperwork.2.Prior retail experience in supervision of Cash Office, Front End and/ or Customer Service Desk equivalent to a cashier/checker lead.Preferred (in addition to the minimum): 1.Current USCG NAF cashier/checker leader with at least 1 year of experience as a cash office and front-end supervisor. And/or2.Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.•Paid Annual and Sick Leave •Holiday Pay •Medical/Dental/Vision Insurance •Flexible/Dependent Spending Account •Pension Plan •401k Savings Plan •Life Insurance •Short Term/Long Term Disability •Tuition Assistance •Paid Parental Leave OTHER ESSENTIAL INFORMATION:-Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.-Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.-Must satisfactorily complete a Federal Background check.HOW TO APPLYAdditional Information on how you will be evaluated:Your resume/application must demonstrate the required experience/education. Experience refers to paid and unpaid experience, including volunteer work done through the National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social, committee, sports, internships). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and leadership experience that translates directly to paid employment. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. You MUST submit a resume or any other written format in English of your choice which clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You must also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at the bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center.Search by location or Job Title for: Operation Assistant FT - 5987Petaluma, CA, USEqual Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICEAuthority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualify them for the job they are applying for.Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.Disclosure: Voluntary, however, failure to disclose requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.