Operations Director - Chick-fil-A
Arlington, TX 76011
About the Job
Are you a motivated self-starter who thrives in a fast-paced environment? Do you excel at working collaboratively with both management and your team? If so, we have an exciting opportunity for you to join our team as an Operations Director at our restaurant! This role requires a hospitality mindset, effective interpersonal and conflict resolution skills, and the ability to handle pressure while ensuring smooth operations. Join us and showcase your leadership abilities!
At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. Our Operations Director will go through a comprehensive training program so you can confidently step into your role overseeing both the Front of House and Back of House. Fifty percent of your time will be spent working in operations, and 50% of your time will be spent working administratively.
As an Operations Director, you will play a vital role in our mission to “be a part of our customers’ lives and the communities in which we serve.”
Benefits:
- Competitive compensation (Starting at $23/hr, estimated $50k+ first year's salary)
- Opportunities for career advancement in corporate career tracks and paid leadership training.
- Full time employees eligible for full health coverage.
- Scholarship opportunities to invest in your future.
- Robust in-house leadership training.
- Paid uniforms and job training.
- Work-life balance with Sundays off.
Responsibilities:
- Train in and manage all aspects of business operations, including front-of-house, back-of-house, and administrative duties.
- Ensure appropriate staffing levels and smooth operations in either the FOH or BOH.
- Assist with training and performance evaluations.
- Drive strategic business results through focused actions, and holding the team accountable to following operational guidelines.
- Foster positive employee relationships and provide instruction and feedback during before and after shift huddles.
- Manage inventory, waste, vendors, equipment, facilities, and operational procedures during shift, and facilitate a successful transfer of responsibilities to the next shift’s manager.
- Takes ownership of the front-of-house or back-of-house facilities, ensuring that the restaurant is organized and follows sanitation and food safety procedures.
- Handles suspensions and disciplinary actions during shift.
Qualifications and Skills:
- Must be 18 years of age or older.
- Bachelor’s Degree preferred.
- Full time, open availability required, 50 hours per week. Flexibility to work during morning and daytime & evening hours, including weekends.
- 1+ Years of experience as a leader, preferably in a restaurant environment.
- 1+ Years of experience in a hospitality, customer service, or kitchen environment.
- Basic computer competency.
- Ability to lift up to 25 lbs, stand for up to 9 hours, and be physically active for extended periods.
- Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
- Team-oriented, adaptable, dependable, coachable, and strong work ethic.
- Ability to communicate effectively with guests and team members.
- Bilingual in English/Spanish, highly desired.
Ready to embark on an exciting journey with Chick-fil-A North Collins? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
