Operations Office Clerk/Customer Service Rep - Kane Logistics

The window associate position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.



Responsibilities:


* Provides customer service assistance to customers and manages incoming calls.
* Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
* Set daily delivery appointments.
* Process incoming deliveries.
* Process completed loads.
* Resolve any issues with shipping and/or receiving with internal staff.
* Files paperwork daily.
* Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
* Observe all company safety rules and assist in enforcement as appropriate.
* Other duties as assigned

Benefits:

Medical, Dental, Vision
401K with matching program
STD, LTD - HSA, FSA
Vacation and Sick Time
Friendly and Open-Door culture
Compensation: $20 per hour



Schedule: Monday - Friday

Shift: Days (Hours: 6:00am - 2:30pm)



Deadline to apply by: November 11, 2024




* High School Diploma or GED; or equivalent combination of experience and education.
* 3 months verifiable customer service experience.
* Strong written and verbal communication skills.
* Outstanding computer and data entry skills (Outlook – Excel – Microsoft Word – Scheduling - Internet)
* Generating BOLs / Paperwork / Labels for shipments
* Packaging FedEx & UPS parcels.
* Ability to effectively multi-task.
* Bilingual ability is a plus



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled