Opperations Manager -4 - Aptive Environmental

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Operations Manager

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time position located in [Location, State]. The individual we are looking for is also someone that enjoys working in a team environment and excels at working at an individual level.

What we offer:

• Competitive annual salary from $XX-XX

• Performance bonus

• Company vehicle provided

• Company gas card provided

• Cell phone allowance

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match

• Paid holidays and paid time off

• Opportunity for advancement

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Responsible for customer retention, employee retention, and service center EBITDA

• Continually monitor and balance labor utilization with production to optimize overall efficiencies

• Responsible for all inventory and fleet within the service center

• Use forecasted staffing needs and direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead

• Manages payroll for all Service Professionals, Lead Service Professionals, and Operations Supervisors within the service center

• Set a clear vision and expectations for the work group

• Strive to achieve high operational efficiency and effective labor management

• Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services

• Execute plans provided for improvement and report progress

• Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals

• Meet KPI standards

• Work with talent team for hiring needs

• Create a positive atmosphere of learning and growth for all Service Professionals.

• Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools

• Review Service Professional performance metrics with the Operations Regional Manager

• Teach Service Professionals proper communication skills, and sales training, and ensure the workforce has a proper understanding of sales organization and processes

• Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training