Optical Sales Associate - RS Eye Care

Well-established private practice in the Holly Springs area is seeking a full time Optical Associate to join our team. The ideal candidate is an experienced customer service provider who is team oriented and motivated to provide our patients with the best in value, technology, fashion and service. As a member of our team, your contribution is crucial.

Duties

Support and assist the doctor

The Optical Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience. Helps establish Clarity Vision as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers and patients, assisting in the selection and delivery of perfectly crafted high-quality eyewear that exceeds expectations. Ensures we are providing legendary customer service and that our patients are always happy and satisfied with their experience.

• Provide patients with exceptional customer service by understanding and assisting the patient's needs
• Patient education about proper care and handling of eyewear
• Process all Optical Lab Duties by the end of each day
• Placing, receiving and tracking glasses orders
• Taking eye and facial measurements to correctly interpret prescriptions
• Guiding patients when selecting frames for proper fit and styling
• Advising patients on any necessary repairs or adjustments
• Maintaining product displays
• Greeting patients with a courteous and professional manner and welcome them to our office
• Answer multi-line phone
• Schedule patient appointments
• Pull insurance benefits and authorizations
• Collect copays
• Submit vision and medical claims

Qualifications

• High School diploma or equivalent
• Excellent written/verbal communication and presentation skills
• Professional appearance
• Be detailed oriented
• Must have the ability to work efficiently
• Must be reliable in attendance
• EMR experience a plus
• Bilingual a plus

Benefits

• PTO
• paid holidays
• health, dental, life, short term, Aflac insurance, 401k

Job Type: Full-time