Oracle WAM - Application Support - Delmock Technologies Inc

About Our Company: 

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.  

Location: This position is in Laurel, MD 20707, with the possibility of being hybrid. 

Role: 

Delmock Technologies, Inc. is seeking an Oracle WAM – Application Support to provide technical support for the Oracle Work & Asset Management (WAM) application, which is a commercial‐off-the shelf (COTS) product. The ideal candidate will provide guidance related to Oracle WAM, define systemic or specific problems and analyze and develop plans and requirements for execution in Oracle WAM. 

Responsibilities: 

• Supports implementation and maintenance of Oracle WAM. 

• Collaborates with key stakeholders to elicit requirements and processes.  

• Designs software solutions that adhere to programming best practices.  

• Develops customized database programs to enhance COTS products.  

• Creates and supports integrations to external applications.  

• Performs unit testing to validate solutions and assists with user acceptance testing.  

• Follows change management procedures to migrate innovative solutions to Production.  

• Provides production support by troubleshooting and resolving identified issues.  

• Follows service level agreement (SLA) metrics when resolving production issues.  

• Collaborates with IT team to deliver secure solutions on schedule and on budget. 

• Mitigates security vulnerabilities by working with IT Security and COTS vendor.  

• Works with COTS vendor to support, maintain, and upgrade applications.  

• Configures maintenance objects and business objects in Oracle WAM. 

• Communicates and collaborates in a team environment. 

Minimum Requirements: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred. 

• Seven (7) years of direct industry experience in functional areas related to the subject matter specialty across various organizational settings. 

• Five (5) years of hands-on experience, specifically related to Oracle Work & Asset Management (WAM) application. 

Technical Skills: 

• Proficiency in SQL programming languages. 

• Experience with Oracle SQL Developer or TOAD. 

• Expertise in Oracle WAM and Oracle Utilities Application Framework. 

• Familiarity with SharePoint and ServiceNow. 

• Proficient in Microsoft Office products (Word, Excel). 

Communication: 

• Excellent verbal and written communication skills, capable of translating complex technical concepts for diverse audiences. 

Clearance:  

• The ability to successfully pass a background check is needed for this position. 

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. 

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! 

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.