Order Entry Specialist - JMI Resource
Chicago, IL 60654
About the Job
We are seeking a detail-oriented and highly organized Order Entry Specialist to join our team. This candidate will leverage their in-depth knowledge of products and processes to handle more complex orders, including contracts, 3rd party bill orders, and showroom/tradeshow orders. They will also identify and escalate common issues, offering suggestions for improving the order submission and entry process.
Key Responsibilities:
- Enter new purchase orders with accuracy.
- Process XML, EDI, SIF, and PDF orders.
- Coordinate with the Customer Care team to ensure specialty accounts are entered correctly.
- Enter Parts-Express orders (including cost).
- Process high-dollar and specialized orders such as GSA/Contracts and Evolve.
- Collaborate with the OE lead to proof orders before releasing them from hold.
- Initiate the addendum process for changes.
- Conduct final quality assurance checks before order release.
- Release orders into production and revise or cancel POs before release (on hold/QA check).
- Communicate with the Secondary Review Team regarding credit holds.
- Coordinate with the Proforma Team for CIA/deposit issues.
- File documents according to local guidelines.
- Provide training and assistance to other Order Entry Representatives.
- Complete additional duties as assigned.
Requirements:
- Strong communication skills (email, fax, and verbal).
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or government regulations.
- Skilled in writing reports, business correspondence, and procedure manuals.
- Proficient in presenting information to managers, clients, and customers.
- Strong mathematical skills for calculating discounts, commissions, and more.
- Ability to define problems, collect data, and draw conclusions.
- Experience with Microsoft Office programs (Excel, Word, etc.).
Education & Experience:
- High school diploma or GED required.
- 3–6 years of related experience or training preferred.
- Military equivalent experience welcomed.
Source : JMI Resource
