Order Management Specialist - 5001066012506-3361 - Masco Corporation
Portland, ME
About the Job
This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1131473 Carlisle Companies
Incorporated, a worldwide leading diversified manufacturer of premium
building products and related technology has an immediate opening for a
Order Management Specialist I to join our Hunter Panels Customer Service
Team in Portland, ME. This position is the primary liaison between
divisions of Carlisle Construction Materials and the customers who
purchase our materials. Our Order Management Specialists are responsible
for delivering The Carlisle Experience by getting the right product, to
the right place, at the right time, in the right condition, with the
right invoicing - and being a pleasure to do business with throughout.
The OMS is also the customer's primary point of contact for resolution
of problems as they arise. This individual will be expected to form
strong relationships with internal and external customers,
representatives, and Carlisle regional sales managers.
Duties and Responsibilities:
* Handles all requests for an assigned territory of customers, managing
customer orders from placement through successful delivery and
invoicing, providing accurate lead times and verifying pricing, credit
memos, and RMAs.
* Works with colleagues in inventory and production planning to source
material for
* Reviews open orders on a regular basis to proactively identify and
work through changes, rescheduling shipments with customers when needed.
* Maintains a network of appropriate contacts within the various
departments such as Inventory Management, Shipping, Purchasing, AP, and
Production as well as with external vendors.
* Creates a strong relationship with customers, representatives, and
regional
Required Skills/Abilities/Knowledge:
* Effective written and verbal communication
* Strong negotiation
* Basic mathematics
* Organizational and time management
* Ability to answer various customer inquiries in an accurate
* Knowledge of production scheduling
* Understanding of shipping and freight
Education and Experience:
* Associates or bachelor's degree
* Minimum experience in one of the following fields: order management,
logistics, or inventory
* Experience working to serve internal and/or external customers
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
please see: https://joblink.maine.gov/jobs/1131473 Carlisle Companies
Incorporated, a worldwide leading diversified manufacturer of premium
building products and related technology has an immediate opening for a
Order Management Specialist I to join our Hunter Panels Customer Service
Team in Portland, ME. This position is the primary liaison between
divisions of Carlisle Construction Materials and the customers who
purchase our materials. Our Order Management Specialists are responsible
for delivering The Carlisle Experience by getting the right product, to
the right place, at the right time, in the right condition, with the
right invoicing - and being a pleasure to do business with throughout.
The OMS is also the customer's primary point of contact for resolution
of problems as they arise. This individual will be expected to form
strong relationships with internal and external customers,
representatives, and Carlisle regional sales managers.
Duties and Responsibilities:
* Handles all requests for an assigned territory of customers, managing
customer orders from placement through successful delivery and
invoicing, providing accurate lead times and verifying pricing, credit
memos, and RMAs.
* Works with colleagues in inventory and production planning to source
material for
* Reviews open orders on a regular basis to proactively identify and
work through changes, rescheduling shipments with customers when needed.
* Maintains a network of appropriate contacts within the various
departments such as Inventory Management, Shipping, Purchasing, AP, and
Production as well as with external vendors.
* Creates a strong relationship with customers, representatives, and
regional
Required Skills/Abilities/Knowledge:
* Effective written and verbal communication
* Strong negotiation
* Basic mathematics
* Organizational and time management
* Ability to answer various customer inquiries in an accurate
* Knowledge of production scheduling
* Understanding of shipping and freight
Education and Experience:
* Associates or bachelor's degree
* Minimum experience in one of the following fields: order management,
logistics, or inventory
* Experience working to serve internal and/or external customers
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Source : Masco Corporation