Orthodontic Treatment Coordinator - Choice Healthcare Services

Treatment Coordinator for our Orthodontic Department in San Bernardino!

We work with Dentists, Orthodontists and Anaesthesiologist 

Summary: The Treatment Coordinator is responsible for the ideal New Patient experience, Has the ability to follow the full assessment by the doctor. Spends time with the patients to answer questions related to treatment and fees. Someone who is responsible to ensure that patients leave well informed, with all their questions answered about treatment options and alternative fees introduced.

Pay Range: $16.00-$20.43/hr (Based on experience) wth the opportunity to earn monthly bonuses.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

What we provide to you as a CHOICE teammate: 

• Care for your wellbeing and work-life balance 
• Professional and personal growth 
• Experienced leadership support 
• Fun and supportive team dynamic with events and celebrations 
• Comprehensive benefit package

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• New Patient appointments to maintain a full productive exam schedule every day
• At confirmation call, reminding patients to fill out paperwork if they have not already to ensure patient is seen in a timely manner
• Putting patients and parents at ease with a friendly meet and greet
• Discussion of treatment plan with patients/parents
• Documentation of diagnostic findings, detailed treatment recommendations and any other pertinent information discussed during the initial consultation by the doctor or treatment coordinator
• Explanation of office policies and procedures
• Schedules contract, records and any follow up appointments needed in Practice Management System
• Maintain and utilize recall system
• Monitoring treatment plans and case acceptance

Education and/or Experience

• High school diploma or equivalent
• Dental Front Office Experience
• Prefer someone with orthodontic treatment planning experience,  a plus
• 6+ months of sales experience, preferred
• Bilingual in Spanish, preferred