Outreach Specialist - Goodwill of Colorado
Denver, CO 80201
About the Job
Applications due by October 11, 2024
Position Description
Pay:$60,000-$65,000
This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Work Schedule/Work Hours: Monday - Friday; occasional nights and weekends
This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
OBJECTIVE:
The Outreach Specialist executes a sales and marketing strategy for the Community Impact division and the Contracts division business to business services. This individual will support department heads to meet sales/outreach goals through promotion of Goodwill of Colorado programs and services for/in the community.
QUALIFICATIONS:
Minimum Qualifications: High School Diploma is required, college degree preferred. Experience in social services, marketing, communication or business management helpful. A valid Colorado driver’s license without a history of violations is required with the ability to travel. Must have reliable transportation and must also be able to operate company vehicle.*
The incumbent must be assertive in executing the sales and marketing strategy. The incumbent must have the ability to interact with various levels of management, business and community leaders. The incumbent must also have the ability to communicate effectively with the organization’s public relations department balancing marketing needs while promoting the organization’s presence and brand in the community. The Specialist must also conduct themselves in a professional manner, maintain a professional appearance that enhances the firm’s reputation, and be a positive role model. The incumbent must be creative and have strong organizational and personal skills. The incumbent must have excellent understanding of the Colorado market for a wide variety of services. In addition to the competencies listed below, the incumbent must have the ability to demonstrate a high level of energy, innovation and be an inspiration to others.
*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, they must be at least:
- 19 years of age (not engaged in passenger transportation),
- 25 – 70 years of age for all passenger transportation services,
- 21 years of age for CDL.
Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last three (3) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
Applicant/employees using their personal vehicle for company business, must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.
KEY RESPONSIBILITY AREAS:
Sales/Marketing
The Outreach Specialist should be knowledgeable and confident in order to promote marketing and sales in all designated programs/services. The incumbent should be able to develop prospect lists, set appointments, work qualified prospects through the sales pipeline, develop referrals and keep a database of sale contacts and notes. The incumbent will be measured by her/his ability to convert conversations into appointments, appointments into proposals, and proposals into closings. The specialist should be comfortable with post-sale marketing.
The Outreach Specialist will work closely with the Business Development Manager and meet as needed with a variety of organizational leaders to determine business development priorities. The incumbent will be responsible for developing and maintaining customers. In addition to outside sales the incumbent will be responsible for maintaining relationships with current referral sources.
Overall Support and Quality Focus
The Outreach Specialist will create an environment that supports innovation, continuous improvement and appropriate risk taking. The incumbent will lead efforts to improve or streamline processes and adopt best practices in internal and external communication, sales and marketing of programs/services. The incumbent will also attend appropriate professional meetings, workshops and share applicable information in staff training sessions.
Relationship Management
The Outreach Specialist is responsible for establishing and maintaining a positive and professional relationship with all customers, vendors, outside agencies, communities, and all Goodwill staff. The Outreach Specialist will attend numerous community, business, and association information and networking events. The incumbent must also partner with internal customers by communicating business development strategies, implementation, changes in direction, and all other information to achieve goals.
Strategic Planning and Support
As an employee of this organization, the Outreach Specialist will seek opportunities to advocate the vision, mission, and philosophies of Goodwill. The incumbent will leverage opportunities to explain and promote the quality standards with vendors, employees, community partners. The incumbent will maintain awareness of industry changes, identify key issues and help develop timely course(s) of action relevant to long-range business goals.
Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify
We promote a Safe & Drug-free Workplace.
Physical Requirements
Attachment to Job Description
Position: Specialist, Outreach Dept Number: 5600
(This information is required to ensure compliance with various workplace regulations. Please identify each physical activity required in the performance of this position using the guide below)
Guide to Physical Requirements:
• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - OCCASIONALLY
CARRYING:
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - OCCASIONALLY
PUSHING/PULLING - OCCASIONALLY
REACHING:
Above Shoulder - OCCASIONALLY
At Shoulder - OCCASIONALLY
Below Shoulder - OCCASIONALLY
TWISTING - OCCASIONALLY
BENDING - OCCASIONALLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY
HEARING - CONTINUOUSLY
VISION:
Visual, close - CONTINUOUSLY
Visual, distant - CONTINUOUSLY
Visual, depth perception - CONTINUOUSLY
HANDS/FINGERS:
Simple grasping - FREQUENTLY
Fine Manipulation - FREQUENTLY
Repetitive Movements - FREQUENTLY
WALKING - CONTINUOUSLY
STANDING - CONTINUOUSLY
SITTING - CONTINUOUSLY
SPEAKING - CONTINUOUSLY
OTHER, please describe -
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
See job description