PATIENT ACCESS TRAINER - Campbell County Health

Job Summary

• JOB SUMMARY

  • The trainer is responsible for performing all training duties, including, but not limited to pre-class preparation, delivering curriculum-classroom, online/virtual, one-on-one, etc., and post-class tasks. Trainers will master and delivering curriculum and content across multiple subjects, applications, learners’ roles, and formats. The trainer will be responsible for creating an unrivaled training experience. The trainer will provide ongoing support and training to associates, beyond the new hire and onboarding phases.

• PRIMARY JOB DUTIES

  • The trainer is responsible for performing all training duties, including, but not limited to pre-class preparation, delivering curriculum-classroom, online/virtual, one-on-one, etc., and post-class tasks. Trainers will master and delivering curriculum and content across multiple subjects, applications, learners’ roles, and formats. The trainer will be responsible for creating an unrivaled training experience. The trainer will provide ongoing support and training to associates, beyond the new hire and onboarding phases.

• JOB QUALIFICATIONS

  • Education, Training, Experience:
  • Education: High School graduate or GED equivalent.
  • Licensure: None.

• • Knowledge, Skills, and Abilities:
  • The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR)
  • Excellent interpersonal skills needed to work with staff, patients, physicians, etc. with varying levels of comprehension.
  • Able to communicate positively in stressful situations.
  • Efficient time management and prioritization skills.
  • Ability to handle various projects simultaneously and efficiently with attention to accuracy, prioritization, and patient request in a stressful environment with distractions and frequent interruptions.
  • Analytical and reasoning skills with a high level of mental concentration and memory.
  • Computer Knowledge including the ability to enter material into electronic record and use various software programs. Ability to operate fax, computer, and copy machine to perform the duties of the position.
  • Certifications required: See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
  • Experience: Prior medical office and/or hospital admitting experience including billing preferred. Prior customer relations experience required. Prior computer, keyboarding and 10-key calculator experience required. Medical terminology knowledge preferred.

PI250449654