PBX Operator - HCA Healthcare

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PBX Operator opening with St. David's Georgetown Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

St. David's Georgetown Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) PBX Operator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

POSITION SUMMARY: 

TO PERFORM SWITCHBOARD ACTIVITIES OF THE DEPARTMENT IN ACCORDANCE WITH APPLICABLE ADMINISTRATIVE AND REGULARTORY REQUIREMENTS.

 ESSENTIAL FUNCTIONS:

• GREETS CALLERS, DEMONSTRATES CUSTOMER SERVICE & BEHAVIOR APPROPRIATE.
• ROUTES INCOMING CALLS, AND MAINTAINS APPROPRIATE TELEPHONE RECORDS.
• OPERATES PA SYSTEM, CONSISTANT WITH PROTOCAL, KNOWS ALL EMG. PROCEDURES.
• ATTENDS MEETINGS AS REQUIRED.
• DEMONSTRATES CUSTOMER SERVICE PRINCIPLES AND BEHAVIORS.
• MAINTAINS FACILITIES EQUIPMENT TO ENSURE MAXIMUM EFFICIENCY.
• OTHER DUTIES AS ASSIGNED.

REQUIRED LICENSURE AND/OR CERTIFICATION

• N/A

REQUIRED EDUCATION:

• HIGH SCHOOL DIPLOMA

REQUIRED EXPERIENCE:

• Some experience preferred but not required.

PREFERRED EDUCATION, LICENSURE, CERTIFCATION, EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIES:

•  N/A

St. David’sGeorgetown Hospital is a comprehensive healthcare facility located north of Austin,Texas. This medical center features more than 100 patient beds and is known for itsLevel IV trauma center, Certified Primary Stroke Center, and Certified Chest PainCenter. The hospital’s range of services include 24-hour emergency care,inpatient and outpatient surgery, maternity and newborn care, rehabilitation, andmore.

St. David’s Georgetown Hospital is part of St. David’s HealthCare, which is one of thelargest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’sHealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.