PROJECT (DESIGN) MANAGER 3 - Veterans Sourcing Group

Job Title: Program Manager, Brand and Creative
WOW: Hybrid - 2 days onsite

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-
enhancing care. Through ingenuity and intelligent technology, we expand the potential of
physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and
diverse team, committed to making a difference. For more than 25 years, we have worked with
hospitals and care teams around the world to help solve some of healthcare's hardest challenges
and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great
ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of
thought and mutual respect. We lead with inclusion and empower our team members to do their
best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are
grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring
diverse, real world experiences to help us think in new ways. We actively invest in our team
members to support their long-term growth so they can continue to advance our mission and
achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare
professionals and their patients. Together, let's advance the world of minimally invasive care.
Primary Function of Position
Brand and Creative plays a pivotal role in bringing the Intuitive brand to life across marketing
channels. We're a multi-disciplinary team of experts in Strategy, Brand, Creative, Media
Production, Web, and Creative Operations.
The Creative Operations function within Brand and Creative focuses on project and account
management, and optimizing processes, tools, and talent. We are an evolving function within a
dynamic organization, and this role's work will have a direct link to the group's transformation
toward its goals.
We are seeking an experienced and dynamic Program Manager to drive delivery of cross-
functional projects across various types of marketing deliverables. The Project/Program
Management team serves as a key driver of creative, social, content, media, and web projects
and programs.
In this role you'll have the opportunity to collaboratively deliver work that advances the Intuitive
business and elevates our brand, fusing deep project management skills with expertise in
marketing and creative.
As a member of the Operations team, you'll also have the opportunity to actively participate in
shaping and rolling out large scale process initiatives, optimizations and improvements to our
tools and workflows.
Job Description
Essential Job Duties
Lead project execution by developing comprehensive project and resource plans, driving
work forward in a collaborative team environment, and bringing clarity of R&Rs and briefs
to project teams
Ensure that progress aligns with expected guidelines, adheres to timelines and maintains
high quality
Proactively manage project obstacles, identify and mitigate risks and issues, and pivot
quickly as needed
Cultivate a collaborative and productive work environment and set a solutions-oriented
tone for project teams
Maintain transparent communication with project teams, leadership and stakeholders
Maintain precise project documentation and data integrity for reporting, and look for ways
to amplify our value to the business using data
Conduct post-project evaluations to assess success, learn lessons, and recommend
future improvements
Seek opportunities to enhance productivity through process improvements, automation,
and technology
Collaborate with internal customers and Account Managers to identify and coordinate
new project requirements and develop project scope
Develop resourcing strategies and plans, in partnership with people managers, to
optimize talent
Bring expertise in the creative process to driving outstanding results in delivery
Understand the customer journey and contribute input and suggestions for campaign
strategies.
Be knowledgeable about stakeholders' business, key issues, competitive situation,
industry trends, and the projects assigned to the B&C team as well as other
communication partners
Required Skills and Experience
Experience in global brands, in-house, or agency roles within creative, marketing, or
integrated communications teams, managing projects across marketing deliverables
BA/BS degree preferred, PMP or another Project Management Certification welcome
Solid, demonstrated (5+ years) track record of progression in Project and Program
Management
Highly proficient in project management systems, including Workfront and Jira, with
experience resourcing teams and maintaining data and reporting
Ability to think creatively and strategically, identify and resolve problems while juggling
multiple projects. Excellent self-management skills.
Ability to lead and thrive in dynamic environments, passionate about driving success
through positive relationships and operational excellence
Superior scope/budget stewardship, time management, organization, and prioritization
skills
Proven ability to work in a robust and agile environment, while consistently paying
attention to accuracy and quality of work
Measurable experience managing creative workflows across print, video, digital, and
experiential tactics.
Exceptional communication skills, able to convey high-level concepts and business
direction
Strong problem-solving skills and the ability to navigate ambiguity
Experience collaborating with Legal, Regulatory, and Clinical departments to develop
content
Required Education and Training
Bachelor's degree required
5+ years of progressive project/program management experience in an in-house creative
group, creative agency, or similar environment