PT Facility Manager - Centers

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

The Facility Manager is a part-time, on-shift supervisor responsible for the supervision and management of the facility, building operations, and up to 10 staff members on a given shift.

Responsibilities:

• Oversee the operation of the Health and Recreation Center, including but not limited to, staff supervision, risk management, customer service, emergency response, cash handling, membership sales and program knowledge
• Communicate and consistently enforce facility policies and procedures
• Ensure a high level of facility cleanliness and coordinate cleaning tasks with custodial staff
• Inspect and ensure facilities are free of risk and safe for use, before, during and after each shift
• Ensure required documentation is complete and accurate, and daily communications are recorded in central log
• Setup for rentals and special events and manage events/rentals that occur during shift
• Respond to any medical or non-medical incidents/accidents, follow the emergency action plan and complete required documentation
• Represent the Harper College, CENTERS, Department of Campus Recreation, in a professional manner at all times
• Other duties as required

Minimum Requirements:

• Must obtain CPR/AED & First Aid certification prior to working
• Ability to multi-task and work in a fast-paced environment and handle several tasks at once with frequent interruptions
• Strong interpersonal communication, decision making and conflict resolution skills
• Comfortable responding to emergencies & leading risk management plan
• Ability to work independently and in a team environment
• Exceptional customer service skills

Human Relations:

• Integrity, adaptability, critical thinking, customer service, initiative, decision making, teamwork, communication, diversity awareness
• Troubleshooting, conflict resolution, giving information/instructions
• Internal contacts include staff at all levels
• External contacts include external customers
• Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions

Work Environment:

• Office/fitness center environment
• Moderate to loud noise
• Maintain flexible hours 

Physical Demands:

• Overseeing and assisting in event setups and requiring lifting exceeding 30LBS
• Several hours on feet/walking around, standing for long periods of time
• Bending, stooping

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.