Palliative Care Administrative Assistant - AMOREM

Role:

The palliative administrative assistant supports the palliative medicine program by assisting with operations to ensure providers, patients and community partners receive exceptional service.

Essential Duties & Responsibilities:

• Medical Office Experience preferred
• Enter palliative medicine admissions in electronic medical records
• Collect past, current and future medical data on patients from hospitals and scan promptly into the electronic medical record
• Assure all forms are completed and scanned in electronic medical record
• Coordinate and schedule all new admissions and ongoing visits to palliative medicine patients and maintain provider calendars
• Perform follow-up telephone contacts requested by palliative medicine staff
• Assist with taking palliative medicine referrals, contacting physician offices, requesting information, completing referral form, and entering information into electronic medical record
• Discharge and send Progress Note to attending physician
• Assist team leaders in collection of patient information, follow-up phone calls, data, and other requested tasks.
• Obtain physician orders and prior authorizations
• Communicate referrals to home health and other agencies
• Order DME and assist with medication refills, as directed
• Enter palliative medicine consults and create a physician billing account/records from hospital portal

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