Paratransit Driver - Keystone Quality Transport

COVID Vaccination REQUIRED

POSITION SUMMARY AND GENERAL PURPOSE

 The Para Transit Driver must be customer service oriented and committed to professionalism in all aspects of the job. Assisting in improving a positive KQT Brand with all customers is the general purpose of all KQT employees.

A.EDUCATION AND LICENSURES REQUIRED

• Valid DE Driver's License (required for Driver)

B.COMPETENCIES REQUIRED

• Physical strength to consistently meet KQT lifting requirements.
• Relationship Skills: - "People Person" with Patients and Family
                           - Professional behavior with Co-workers, Management, Customers
• Flexible with the scheduling, working with Dispatch, and Management.

c.JOB RESPONSIBILITIES

Physical Performance:

• Physical strength to consistently meet KQT lifting requirements
• Continuous work effort Interest in meeting Customer needs
• Provide timely transports, route travels, and abide by all state and local rules and regulations while driving.
• Able to obtain DOT Medical card

Attendance and Flexibility:

• Exhibit Flexibility in working with scheduling, fellow Paratransit Drivers, and our customers
• Develop multi-tasking ability with paperwork, patient preparation, and transport.
• Customer Service:
• Demonstrate personal accountability to the patient and company by being on time, completing all nescessary forms, protecting and caring for the patient, and being respectful at facilities.
• Demonstrate personal accountability by meeting all employee expectations in the Policy and
• Procedure manual.
• Maintain professional appearance and behavioral at all times.
• Demonstrate personal accountability by being on time for work in a clean and professional manner.

Communications:

• Report any difficulties in the field with facilities, patients, civilians, and traffic with Dispatch
• Communicate any field difficulties to Dispatch and work to resolve them professionally

Directions:

• Follow directions for Dispatch or Supervisors -if you become lost or uncertain of your route, pull off the road and work the new directions out with Dispatch or your Supervisor

Vehicle Care:

• Follow policies for keeping vehicle clean and sanitized for transports
• Avoid careless collisions - be recognized as a safe driver by peers
• Report vehicle issues with Base Management
• Turn off your vehicle when parked outside of Facility or Residence
• Never leave the battery, lights or any device on that could result in vehicle failure

Patient Care:

• Committed to patient and personal safety at all times, and effectively communicates immediately On issues or concerns that will prevent you from doing so.
• Secure wheel chair patients in a perfect 7-point tie-down every single transport. Verify that the Patient remains safely secured throughout the transport (at stop lights and stop signs).
• Assure a positive experience for patient on every transport.

Documentation:

• Complete and submit all necessary documents for all transports
• Assure that all documents are consistent and accurate

ADDITIONAL REQUIREMENTS

    Maintain all necessary certifications and licenses. Must be people oriented and friendly.