Parking Cashier Supervisor McGhee Tyson Airport - Reimagined Parking

Description

Key Responsibilities

• Responsible for performing cash transactions with accuracy and precision 
• Keeping your cash organized and knowing what you have on hand 
• Ensuring your cash and tickets are sorted throughout the day 
• Preparing your cash control/summary sheets with accuracy and neatness 
• Reporting all overages and shortages 
• Making sure you plan ahead to have adequate change on hand 
• Completing all Reimagined documents completely, accurately and neatly 
• Responsible for keeping work environment neat and organized at all times 
• Cleaning and organizing the interior of booth 
• Cleaning the booth windows 
• Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti 
• Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans 
• Ensuring supplies are properly stacked and organized at all times 
• Responsible for maintaining a safe and secure work environment 
• Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason 
• Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit 
• Report all odd occurrences or strange persons on the lot to your supervisor immediately 
• Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift 
• Adhering to the Reimagined Parking dress code for proper attire and grooming 
• Responsible for adhering to all company policies and procedures 
• Resolving customer complaints quickly and efficiently 
• Providing exceptional customer service by being pleasant, courteous and helpful to customers 
• Greet arriving and departing guests in a friendly and courteous manner 
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary 
• Issue and or collect visitor parking tickets 
• Match visitor ticket forms when original tickets cannot located 
• Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer 
• Perform revenue drops following specific location procedures 
• Maintain a clean, orderly, and safe work area in and around the cashier’s booth 
• Answers telephone in a prompt and courteous manner, when required 
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead 
• Communicate professionally at all times with guests, client, and teammates 
• Other duties as may be assigned 

Skills, Knowledge and Expertise

• Excellent customer service and communication skills 
• Ability to verbally communicate with guests 
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments
• At least 18 years of age 
• Basic math skills 
• Experience with cash handling is an asset 
• Previous customer service experience, preferred 

Benefits