Parking Operations Supervisor at The Parking Spot

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot.

The Parking Spot has a culture and atmosphere that endorses the principles of teamwork and integrity with a small business feel. As a member of The Parking Spot Team, you’ll have the opportunity to work in a truly supportive environment while receiving great compensation and benefits!

What We Offer: 

• Immediate job offer after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible 
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities 

Position Summary: 

Our Assistant Manager role is a key part of our operations leadership team, assisting our General Manager in the day-to-day operations of a facility. You will be responsible for overseeing the facility and fleet, as well as helping to hire, train and manage our amazing staff members! As is the case with all roles at The Parking Spot, there is a lot of growth opportunity for someone coming into this position.  

Schedule: Sunday-Thursday, 2-10pm (Friday & Saturday Off)

Location: Houston IAH Will Clayton TPS1

Key Responsibilities:

• Oversees the physical condition and appearance for the facility and fleet
• Monitors the performance of employees within a shift to assure operational standards are met 
• Trains employees to perform their specific responsibilities
• Completes assigned projects relating to operational improvements, maintenance and shuttle repair
• Successfully handles any and all customer service issues that may arise
• Assures that all employees, on a particular shift, follow all company policies and procedures as set forth in the Employee Handbook
• Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
• Performs additional duties as reasonably requested by Management

Knowledge, Skills & Experience Required:

• Bachelor’s degree (preferred) or more than five years in a management position with direct supervisory experience 
• Ability to work a varied and flexible schedule
• Ability to prioritize work and promptly follow directions
• Excellent English communication (verbal / written) and interpersonal skills
• Strong analytical skills to gather and summarize data for reports
• A solid employment record and previous customer service experience preferred
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license, and CDL where required 
• Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/ or state regulations
• Must be able to maintain a smile and courteous disposition toward external and internal customers

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At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.