Part-Time Customer Support Representative - STS Component Solutions

STS Component Solutions is seeking a motivated Part-time Customer Support Representative to join our dynamic team in Palm City, Florida. This role involves responding to customer RFQs, developing sales from existing and potential customers, and supporting the Sales & Business Development Team. The successful candidate will help establish STS CS as a reliable source for airframe and engine components while maintaining and developing relationships with new and existing customers.

Key Responsibilities:

• Respond to customer RFQs in a timely manner
• Develop sales from existing and potential customers
• Maintain and develop relationships with new and existing customers
• Support the Sales & Business Development Team
• Establish STS CS as a reliable source for airframe and engine components
• Interact with customers via phone and email

Educational Background/Experience:

• Associate’s Degree or higher
• Sales experience preferred

Desired Characteristics:

• Strong communicator with excellent written and verbal skills
• Organized and goal-oriented
• Excellent organizational and follow-up skills
• Strong interpersonal skills, assertive, and able to effectively converse with clients
• Pleasant and outgoing personality, enjoys working with people of different levels of education and experience
• Demonstrates initiative by administering and tracking projects, reporting progress, and working with a sense of urgency
• Persistent and thorough
• Good computer skills and strong data entry skills
• Sales experience is preferred

Classification:

• Non-Exempt – Part Time

General Responsibilities:

• Complete all inquiries related but not limited to:
  • Quoting
  • Part Research
  • Database integrity
  • Purchasing
  • Customer Service
  • Customer RMAs
  • Vendor RMAs
  • Order processing
  • Expediting
  • Package RFQs
  • Administration of all day-to-day customer inquiries and activities

About STS Component Solutions:

STS Component Solutions is a leading provider of aircraft components and services. Our team is dedicated to delivering high-quality support to our clients, ensuring their operational needs are met with precision and care. We value our employees and provide opportunities for growth and development within the aviation industry.

Equal Opportunity Employer:

STS Component Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Apply Now:

If you are a strong communicator with a passion for customer service and sales, we want to hear from you. Fill out the “Quick Apply” form to the right to apply and join our team as a Part-time Customer Support Representative.

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