Part Time Night Audit - Crowne Plaza Riverside Village
North Augusta, SC 29841
About the Job
NorthPointe Hospitality offers a full package of benefits including 401k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.
We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
Night Auditor Responsibilities:
- Keeping hotel financial records in order.
- Processing invoices, transactions, room charges, refunds, etc.
- Verifying that all accounts are balanced and supported by documentation.
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Summarizing each night's operations and listing any follow-up tasks for management.
- Following End of Day procedures.
- Perform night audit duties including reviewing and reconciling guest accounts, preparing daily reports, and ensuring accuracy of financial transactions
Provide exceptional guest service by addressing inquiries, resolving complaints, and assisting with guest needs
Operate phone systems and handle incoming calls in a professional and courteous manner
Night Auditor Requirements
- High school diploma.
- Past experience in customer service or hospitality.
- Experience with accounting procedures and administrative tasks.
- Proficiency with computers.
- Analytical mind, with strong attention to detail and an affinity for numbers.
- Good organizational and time-management skills.
- Self-motivated, proactive work ethic.
- Strong aptitude for customer service.
We offer competitive pay and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth within our company. If you are a motivated individual with a passion for providing excellent guest service, we would love to hear from you. Please apply with your resume and contact information.
We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.
