Partner Manager, Europe Chicago at Tbwa Chiat/Day Inc

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is looking for a Partner Manager focused on the Europe region. The Partnerships team is responsible for rapidly growing our business in the region via new partnerships and organically growing current partnerships.

Rocket Travel by Agoda is a place where you:

• Work with teammates across the globe who have a passion for finding solutions backed by data and strategy.
• Take moonshots by going above and beyond to hit and exceed our goals as a team.
• Rise together by working collectively to elevate ourselves, supporting one another and catching each other when we fall.
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: The starting point for this role is $80,000 Bonus: up to 19%.
• Can have a flexible work schedule. We have a strong preference for this person to be based in the US. This can be in either one of our great offices in Chicago's West Loop, in NYC's Empire State building, or remotely in East Coast US. For the right candidate, we are also open for this person to be based in our London entity. If based in the US, note that you need to be open to EU working hours.
• Work within Booking Holdings (NASDAQ: BKNG) group of companies to create travel solutions that build customer loyalty for partners around the world.

As a Partner Manager at Rocket Travel, you will:

• Take the lead in growing Rocket Travel's largest partnerships in the Europe region with careful day-to-day management, goal and strategy setting, data analysis, and a keen focus on relationships.
• Establish goals for partners and set the strategy to hit those goals. Influence internal and external partners to take on new initiatives to accomplish big milestones.
• Prepare partner presentation materials, including account reviews for existing partners, and new product collateral.
• Manage the partner marketing calendar so the entire team is aware of partner marketing activities, including briefing customer service and other stakeholders on promotion or campaign details.
• Serve as the first point of escalation for partners to resolve issues with customers, partner platforms, etc.
• Proactively benchmark competitive landscape on a regular basis to ensure that our products are well positioned and remain best-in-class; identify net new product features to evaluate/bring to the team for discussion.
• Support finance with billing reconciliation to ensure correct billing from the partner.
• Make recommendations for future campaigns and placements to optimize campaign performance, including promotional design and writing copy.
• Collaborate with a team of marketers and designers to enhance the quality and performance of marketing and product efforts across Rocket Travel.
• Participate in A/B testing using different approaches to driving conversion and repeat behavior that may differ from Rocket Travel core regions.
• Manage your own deadlines across projects. There will be short turnarounds for some projects, and longer engagements for others. You know how to manage your time and balance both.
• Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results.

About you:

• You have a Bachelor’s degree in Business, Marketing or related field.
• You have 7+ years of relevant experience in partnership marketing & business development.
• You are entrepreneurial and able to work independently/take ownership.
• You understand how to summarize complex concepts and craft win-win strategies with partners.
• You enjoy working with analytical people in data-driven businesses.
• You have impeccable attention to detail, taking end to end ownership and quality control in all projects.
• You have the ability to communicate with partners as needed with little to no oversight.
• You put the customer front and center. Customers can be a traveler, a partner, or even a colleague. You ensure that work centers around solving their pain points.
• You seek feedback. You have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives.
• You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it’s time to explore and when it’s time to deliver.
• You work well cross-functionally and are able to communicate effectively with others of varying backgrounds and areas of expertise.

About Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

Equal Opportunity Employer

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.