Partner Relationship Coordinator - United Wholesale Mortgage

 

Sales is one of the fastest-growing teams within UWM and one of the greatest sources of internal talent. As a Partner Relationship Coordinator, you are responsible for supporting our specialist to help build and maintain relationships between our broker partners and real estate agents. 

WHAT YOU WILL BE DOING

• Filtering through lead data to ensure specialists have sufficient leads to maintain their business and help the reach production goals 
• Collaborating with other teams to refine processes to achieve optimal success 
• Provide technical support as needed 
• Help with streamlining the communication between our broker partners and potential real estate leads 
• Responsible for helping specialists maintain the standard of service expected on the Agent Connect team. 
• Answering all calls and e-mails with efficiency and memorable service 
• Maintaining the Realtor CRM 
• Help with reporting metrics to keep track of production goals and effort 

WHAT WE NEED FROM YOU

• All in with UWM and passionate about the success of our Brokers
• A natural mentor for the people on your team
• Microsoft Office skills (Outlook, Word, Excel)
• Strong communication skills
• Proven success in client service
• Comfortable being on the phone
• Demonstrating an aptitude for sales
• You are excited to coach team members into becoming the best they can be

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.