Parts Counter Sales Associate- Revolution Road Harley-Davidson - RideNow Powersports
West Bridgewater, MA
About the Job
At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!
Revolution Road Harley-Davidson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Parts Counter Team! If you have the confidence to sell, love the idea of making an unlimited commission selling stuff you love, are a customer service rockstar, and live to ride, this opportunity may be perfect for you!
Responsibilities
- Work with customers and technicians to identify required parts.
- Sell cool stuff (a.k.a. parts) to go on cool bikes! (a portion of your income is commission on your sales)
- Look up records and enter customer information.
- Process catalog requests.
- Answer calls and provide exceptional customer service over the phone
- Receive and account for all incoming parts.
- Provide cost of parts for customers
- Make sure all displays are organized.
- Update customers on all orders and ensure they are satisfied
- Other duties as assigned
Requirements
- 1+ years of Powersports Dealership Experience Desired
- Retail Sales Experience Required
- Familiar with Stocking and organizing parts inventory
- Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems
- Ability to look up parts and quote prices for parts using the proper catalog.
- Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
- Ability to remain customer focused and responds in a positive manner when faced with difficult or stressful situations.
- Excellent interpersonal communication skills, product knowledge, and enthusiasm for the powersports industry.
- Attention to detail and ability to quickly learn about a variety of parts/accessories.
- Friendly, outgoing personality with a can do attitude!
- Must pass pre-employment background check, MVR, and drug screen
- Comfortable with a commission based pay plan
Benefits
What RumbleOn/RideNow Powersports Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
- Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!)
- Life and disability insurance
- Generous Vacation/PTO Plan
- Employee discounts on purchases
- Dedicated leadership team who supports and cares for employees
- The opportunity for growth and a solid long term career...we promote from within!!
- And more…
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·