Parts Fulfillment Specialist at Hiniker Company

Hiniker is a Minnesota based manufacturer of agricultural and snow equipment. Founded in 1970, Hiniker is known for high quality, long-lasting products that help seed and feed the world and clear surfaces for safe passage. Headquartered in Mankato, Minnesota, Hiniker fabricates and assembles its products in its vertically integrated 360,000-sq.-ft. manufacturing facility.

We are growing and have a new role to help our customers as a Parts Fulfillment Specialist.

Parts Fulfillment Specialist Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Vacation & Sick Time
• $1000 available in Bonuses*

Parts Fulfillment Specialist Job Summary

The Parts Fulfillment Specialist will manage and oversee the service parts shipping operations for our company. The Parts Fulfillment Specialist will be responsible for picking, packaging, and posting service parts orders. This role will involve managing shipping schedules, processing orders, and handling related paperwork to ensure smooth shipment operations. This individual prides themselves on delivering an exceptional customer experience.

Parts Fulfillment Specialist Key Responsibilities

• Coordinate daily shipping activities: Arrange and schedule shipments with carriers (small parcel, and LTL), ensuring timely delivery of goods.
• Prepare and process shipping documentation: Create and verify shipping labels, bills of lading, invoices, and packing lists.
• Track and monitor shipments: Keep track of incoming and outgoing shipments, updating the system and notifying customers of shipment status.
• Ensure compliance with regulations: Maintain compliance with domestic and international shipping regulations, including customs documentation, safety standards, and hazardous materials handling.
• Inventory and warehouse coordination: Work closely with warehouse teams to manage inventory levels, ensuring products are properly packaged and ready for shipment.
• Resolve issues: Investigate and resolve shipping discrepancies, including delayed deliveries, damaged goods, or missing items.
• Collaborate with internal teams: Work closely with sales, customer service, and production teams to ensure order fulfillment and resolve any shipping-related problems.
• Contribute ideas on ways of continuous improvement: Works closely with operations team to ensure optimal layout of service parts fulfilment area and smooth fulfillment procedures.
• Maintain accurate records: Ensure all shipping transactions are logged and records are kept up to date in the company's ERP or shipping software

Parts Fulfillment Specialist Education and Experience

• High School Diploma or GED required.
• Minimum of [5] years of experience in shipping, logistics, or a related role.

Parts Fulfillment Specialist Skills/Abilities

• High sense of urgency in responding to customer emergency replacement part needs.

• Passion for optimally packaging parts to ensure quality delivery to customers.

• Strong organizational and time-management skills.

• Excellent attention to detail and accuracy in processing shipments.

• Ability to multitask and work in a fast-paced environment.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Strong communication skills, both written and verbal.

• Experience operating warehouse equipment such as forklifts, cherry pickers, and pallet jacks.

• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.

Parts Fulfillment Specialist Education and Experience

• High School Diploma or GED required.
• Minimum of [5] years of experience in shipping, logistics, or a related role.

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