Parts Warehouse Associate at Thompson Machinery
La Vergne, TN
About the Job
Parts Warehouse Associate
JOB PROFILE
Receives, stores, picks, packs, and ships materials used in the daily operations of the business.
BASIC REQUIREMENTS
High School Diploma (or equivalent) required and three or more years of relevant experience desired.
Able to communicate effectively with customers, co-workers, vendors, and managers.
Must be able to complete TMCC forklift and training certification within first 90 days of employment
Upon completion of forklift training and certification all warehouse associates are required to perform forklift operations duties on an as needed basis which is determined by your immediate supervisor or manager
Proven experience as forklift operator is preferred.
Demonstrate strict adherence to all applicable corporate safety standards.
Must be available to work at assigned location, including overtime, evenings or weekends if needed.
Must be dependable
Consistently arrives at work on time when scheduled.
Displays flexibility, handles changes to assigned tasks with ease
Must have patience to perform routine tasks daily, accurately, and consistently.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful
Excellent communication skills
RESPONSIBILITIES
The Parts Warehouse Associate is responsible for accurately bin and/or pull parts to maintain efficient parts ordering process
Load and secure parts, equipment and/or accessories for delivery to other locations
Process repair shop parts orders and/or returns
Process Parts Counter sales and/or returns
Assemble standard and custom hoses to meet various customer specifications.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary
Business
Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems
Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers
Must be dependable
Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality
Attend and participate in all meetings, training, and activities as required
Adhere to all Company policies and departmental procedures and rules
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present
Communicate effectively, verbally and in writing
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 50-80 pounds occasionally.
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region
Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities
Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
JOB PROFILE
Receives, stores, picks, packs, and ships materials used in the daily operations of the business.
BASIC REQUIREMENTS
High School Diploma (or equivalent) required and three or more years of relevant experience desired.
Able to communicate effectively with customers, co-workers, vendors, and managers.
Must be able to complete TMCC forklift and training certification within first 90 days of employment
Upon completion of forklift training and certification all warehouse associates are required to perform forklift operations duties on an as needed basis which is determined by your immediate supervisor or manager
Proven experience as forklift operator is preferred.
Demonstrate strict adherence to all applicable corporate safety standards.
Must be available to work at assigned location, including overtime, evenings or weekends if needed.
Must be dependable
Consistently arrives at work on time when scheduled.
Displays flexibility, handles changes to assigned tasks with ease
Must have patience to perform routine tasks daily, accurately, and consistently.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful
Excellent communication skills
RESPONSIBILITIES
The Parts Warehouse Associate is responsible for accurately bin and/or pull parts to maintain efficient parts ordering process
Load and secure parts, equipment and/or accessories for delivery to other locations
Process repair shop parts orders and/or returns
Process Parts Counter sales and/or returns
Assemble standard and custom hoses to meet various customer specifications.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary
Business
Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems
Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers
Must be dependable
Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality
Attend and participate in all meetings, training, and activities as required
Adhere to all Company policies and departmental procedures and rules
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present
Communicate effectively, verbally and in writing
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 50-80 pounds occasionally.
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region
Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities
Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.