Patient Admin Specialist - KORE1 Technologies
Stanford, CA
About the Job
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Patient Admin Specialist in Palo Alto, Ca.
The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. A Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic.
- Primary Function: Entry, Front Desk, check-in/out.
- Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
- Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider.
- Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.\
- Provide doctor-patient support using reference documents and tools.
- Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
- Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks.
- Meet/Exceed organizational and department service standards.
- Answers non-clinical CRMs, escalating where appropriate.
- Answers non-clinical patient messages, escalating where appropriate.
- Managing and distributing faxes, mail, and filing of clinic-specific documentation.
MINMUM QUALIFICATIONS
Education Qualifications
- High School Diploma/GED.
Experience
- One (1) year directly related work experience.
- Entry level (i.e., externs/new grads).
KNOWLEDGE/SKILLS & ABILITIES
- Knowledge of medical terminology.
- Knowledge of computer systems and software used in functional area.
- Ability to speak and write effectively at a level appropriate for the job.
- Ability to provide customer service, solve problems, and manage multiple priorities.
- Knowledge of Windows-based office software, computers and operating systems.
- Ability to adjust communications to fit the needs and level of understanding of the receiver.
- Ability to exercise calmness in stressful situations.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Source : KORE1 Technologies