Patient Benefit Representative from A-Line Staffing Solutions

A-Line Staffing is now hiring a Patient Benefit Representative near Cary, NC! The Patient Benefit Representative would be working for a Fortune 500 company and has career growth potential. See additional details below.

Patient Benefit Representative Job Highlights

• The pay for this position is $19.00 per hour paid biweekly.
• Monday - Friday 9am - 6pm, 11am - 8pm (Hybrid)
• This position is a contract to hire.

Responsibilities

• Locate and enter accurate prescription insurance information on patients’ profile by processing eligibility checks and adjudicating pharmacy claims.
• Adjudicate claims and troubleshoot rejections so that the correct information is communicated to the patient.
• Communicate the need for medication prior authorization PA to providers and serve as a resource to the provider during the PA process.
• Manage inbound calls from patients’ clients’ physician’s practitioners and clinics regarding inquiries about order status services provided financial support options.
• Serve as a technical resource pertaining to adjudication while identifying areas for improvement.
• Entering detailed accurate and grammatically correct progress notes to ensure proper documentation on patient profiles.
• Contact patients to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner.

Requirements

• High school diploma or equivalent required.
• 2 years prior experience working in a pharmacy or other health care setting.
• Must have excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Experience with insurance eligibility and prior authorization processes.
• Conscientious detail oriented with the ability and desire to solve problems to help our patients.
• Flexible adaptable and the ability to effectively work in a team setting to accomplish a common goal.
• Highly motivated and committed to excellence with a positive attitude.

Preferred Qualifications

• CPhT (Certified Pharmacy Technician) preferred, not required. Must be current, without restrictions, and in good standing.

Benefits Available

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

If you are interested in this Patient Benefit Representative position, APPLY, or contact kvaughn@alinestaffing.com