Patient Care Manager - Gentiva

Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care

Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment

We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees

Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day

Overview

We're looking for a

Patient Care Manager

to join our team

You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager

You will be responsible for the day to day operations of your assigned hospice site, administering the clinical aspects of the hospice program and for ensuring the provision or quality of care to patients

+ Managing the site in the absence of the Executive Director, Administrator, or Senior/Executive Patient Care Manager

+ Managing and overseeing clinical and administrative and recordkeeping functions + Responding to phone referral/inquiries in a timely, professional, and compassionate manner + Participate in on-call nursing schedule and providing direct skilled bedside nursing care in patients homes

About You

Education/Experience:

+ Registered Nurse with a minimum of Associate's Degree in Nursing required from an accredited school of nursing

Unless superseded by requirements listed in the state-specific section + Bachelor's Degree in Nursing preferred from an accredited school of nursing

+ Three years' experience in direct patient care in a clinical setting required

Unless superseded by requirements listed in the state-specific section + Minimum one year of management/supervisory experience required

+ Two or more years' experience in hospice or home care required

+ Current license to practice nursing in the state of requested employment

Licenses, Certifications and/or Registration:

+ Current license to practice nursing in the state of requested employment + CPR Certification + Current automobile insurance and valid driver's license

Personal Traits, Qualities and Aptitudes:

+ Sensitivity to feelings of the terminally ill and their families before and after patient's death

Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure

Communicate effectively with people of all socioeconomic backgrounds

Influence people in their opinions, attitudes or judgments about ideas or things

Make generalizations, evaluations or decisions based on sensory or judgmental criteria

Display evidence of patient advocacy

Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and allmembers of the hospice team

Specialized Knowledge and Skills:

+ Knowledge of terminally ill patients and their families along with understanding of hospice concept; knowledge of roles of all disciplines providing hospice services; excellent patient assessment skills; good oral and written communication; thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, and human resource) management principles

We Offer

+ Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO + Opportunity to Participate In a Fleet Program + Competitive Salaries + Mileage Reimbursement + Professional Growth and Development Opportunities

Legalese

+ This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2024-113621 Category: Clinical Position Type: Full-Time Company: Heartland Hospice Type of Service: Hospice Only