Patient Care Representative (Veterinary) - Readivet

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules

ReadiVet seeks a Veterinary Patient Care Representative (PCR) who loves interacting with pet owners. The calmer of anxiety, the detail-focused do-er, this job is perfect for someone with a background in clinical veterinary medicine and takes pride in creating an unparalleled client experience.

The position will be based in ReadiVet’s Dallas, Texas, office and will support client relations across all of ReadiVet’s locations in Texas, George, and Tennessee.

By joining ReadiVet, you are part of a team that is changing how veterinary medicine is delivered by trading the waiting room for the pet owner’s living room. Work with a team of collaborative colleagues fully dedicated to providing in-home veterinary care.

With set schedules and no nights and weekends, ReadiVet offers a better work-life balance.

Responsibilities include:

• Answering office phone calls and text messages
• Scheduling appointments
• Managing schedules for our mobile veterinary teams
• Reviewing appointment details with clients
• Educating clients on pricing and procedures
• Efficiently communicating appointment details to veterinarians and technicians
• Sending/responding to emails
• Filling prescriptions
• Available shifts are 7 am-4 pm and 9 am-6 pm

Requirements

• 1+ year(s) of experience in the veterinary field
• 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
• Veterinary assistant/tech experience
• Experience using veterinary practice management and/or scheduling systems
• Superb phone etiquette and text messaging skills
• A team player, self-motivated, and reliable
• Passionate about serving pets and pet owners

Job Skills

• Professional and engaging phone etiquette and text messaging skills
• Ability to work in a fast-paced environment
• Detailed oriented
• Ability to multitask

Benefits

• Competitive pay commensurate with experience
• Quarterly performance bonuses
• Paid holidays and vacation days
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401k Retirement Plan
• Long-term and Short-term disability insurance (100% employer-paid)
• Life insurance (100% employer paid)
• CE allowance for licensed technicians
• Discounted pet care for your personal pets
• Monogrammed uniforms (100% employer paid)
• Monthly cell phone stipend
• Valid driver's license

ReadiVet is a tobacco-free and Vape free workplace.