Patient Concierge Attendant - Xanitos Inc

Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCHAPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced cost.

Xanitos is hiring Part Time Patient Concierge Attendants for 2nd shiftat Memorial Hermann Texas Medical Center in Houston, TX.

• Immediate Offers will be Extended for Qualified Candidates!
• Apply Today, Interview Tomorrow!
• Hourly Pay Rate $20.00
• 2nd Shift Hours:  3pm

Job Overview:

Responsible for re-cleaning patient rooms in the evenings with a focus on high-touchpoint areas and full restroom cleaning. Ensure patient satisfaction through active engagement, addressing concerns, and providing a comfortable environment for patients. 

Daily Responsibilities:

• Re-clean patient rooms focusing on high-touch areas, including door handles, light switches, bedside tables, and remote controls. 
• Perform a complete clean of the patient restroom, ensuring all surfaces are disinfected and sanitized. 
• Engage with patients during evening rounds to identify and address any concerns or requests regarding the cleanliness of their room or bathroom. 
• Proactively check on patients’ comfort levels, responding to their needs in a timely and courteous manner. 
• Collaborate with housekeepers and supervisors to maintain a high standard of cleanliness and patient satisfaction. 
• Provide creative solutions and personalized attention to improve the patient experience. 
• Maintain records of rooms cleaned and interactions with patients. 
• Follow infection prevention protocols to ensure a safe environment for both patients and staff. 
• Complete daily cleaning checklists and report any maintenance issues to the appropriate department. 
• Assist in implementing and administering any special cleaning programs, such as deep-cleaning schedules or seasonal sanitation initiatives. 
• Act as a liaison between patients and the Environmental Services team to resolve issues related to cleanliness and patient comfort. 

Job Qualifications:

• Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.
• Experience in the janitorial industry a plus
• Medical cleaning a plus
• Post-Offer Medical, Background Screening and Drug Test required
• High school diploma or general education degree (GED); or equivalent required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Ability to work in a standing position for long periods of time. Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs.

Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Possible exposure to chemicals requiring special clothing or safety equipment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually quiet. 

#LI-DNI

Education

• High School Diploma, GED or equivalent or better