Patient Service Representative, Float - Physical Rehabilitation Network

We are seeking an enthusiastic and versatile Traveling Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinics within the Los Angeles county. We take pride in our ability to provide the highest level of personable care and superior customer service.

We have an experienced staff that provides ample opportunities for mentorship.

*Must be okay with commuting to our other clinics throughout LA County*

Company: California Rehabilitation & Sports Therapy

Pay: $19-22/hr

Schedule: Full time (clinics are open M-F 7am-7pm)

We have some flexibility with specific clinics, but these are the locations expected to travel to:

• Long Beach
• Norwalk
• Downey
• Torrance
• West Covina
• Brea
• Yorba Linda
• Fullerton

Job Duties:

• Greet patients promptly and in a helpful manner
• Answer incoming phone calls
• Schedule patient appointments
• Obtain accurate patient health insurance, demographics and referral information
• Collect necessary co-pays and patient financial responsibilities at time of visit
• Reconcile payment reports
• Perform general administrative tasks including faxing, e-filing, and managing patient records
• Obtain authorizations (training available)
• Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

Job Requirements:

• 6+ months medical office administration experience preferred
• Strong customer service and communication skills
• Basic computer and software skills
• Ability to multi-task well under pressure
• Extremely detail-oriented and thorough
• Team player with a positive attitude
• Passionate about physical therapy

Physical Requirements:

• Must be able to lift and carry or otherwise move 25-50 pounds regularly/occasionally.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.