Patient Service Specialist - Select Physical Therapy

Position: Patient Service Specialist

Location: Tampa, FL

Type of Employment:Fulltime 

Schedule: Weekdays, Monday-Friday (7-7 varies opening and closing)

Compensation: Starting at $15/hour (pending experience) 

Front desk role with the nations largest Physical Therapy provider. The position involves scheduling of patients, copay collections and verification of benefits. No experience necessary, training and mentor ship are provided.

When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists! 

Responsibilities:

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications:

• High School Diploma or GED
• 1 year front desk experience

Preferred Qualifications:

• Bilingual (English/Spanish)

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.