Patient Services Manager 2 - Sodexo

Unit Description

Use your passion for service and have a positive impact in the communities we serve!       

Sign On Bonus $5,000

TYPICAL SCHEDULE: PM SHIFT (12:00PM-8:30PM)- every 4th weekend rotation

(Schedule may vary based on business needs) 

Sodexo is seeking a Patient Services Manager 2 for Vanderbilt University Medical Center in Nashville, TN. Vanderbilt Health is a growing health system, anchored by Vanderbilt University Medical Center, one of the largest and most prominent academic medical centers in the Southeast, with seven hospitals and more than 200 clinics across Tennessee and in neighboring states. Hospital has 1,000 licensed beds. 

The Patient Services Manager will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individual to support our frontline associates.

The successful candidate will:

• have oversight of day-to-day patient services operations;
• successfully coordinate all required tasks through subordinate supervisors and frontline staff;
• deliver high quality food services in patient meal management operations
• achieve company and client financial targets and goals; 
• develop and maintain client and customer relationships 
• develop strategic plans
• ensure HACCP, regulatory and standards compliance;
• have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
• create a positive environment;
• ensure Sodexo standards are met. 

Is this opportunity right for you? We are looking for candidates who: 

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• are enthusiastic and confident;
• ability to drive employee success to enhance the value of the food and nutrition team; I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or. 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.