Patient Services Rep-Community Specialist; 1.0FTE; Day/PM Shift - Meriter Hospital
Madison, WI 53719
About the Job
14143BR
Patient Services Rep-Community Specialist; 1.0FTE; Day/PM Shift
HSP Child & Adol Psychiatry OP
Child/Adolescent Psych Hospital
Benefit Eligible
Job Description
The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following:
- Child and Adolescent facility front entrance reception desk reception
- Support for the Child/Adolescent Intensive Outpatient Services (IOS) program.
- Facilitates outpatient registration and supports authorization processes.
- Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant.
- Secretarial support as assigned.
Why UnityPoint Health?
- Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Required Qualifications:
- High School Diploma or equivalent
- Experience in a customer service or administrative support role in a healthcare setting.
- CPR
- Knowledge of general MS office systems including Outlook, Word and Excel.
- Proficiency with keyboarding.
- Customer service experience
- Effective verbal and written communication skills
- CPI Training within 90 days of hire.
- Use of usual and customary equipment used to perform essential functions of the position.
Preferred Qualifications:
- Once or more years of experience in a Mental Health setting.
- Knowledge of registration processes, Epic Cadence program.
- Knowledge of medical terminology.
EEO/M/F/D/V
FTE
1.0
Work Schedule
Day/Pm shift
Hours Per Week
40
Compensation
Commensurate with experience.
Site Address
8102 Wellness Way
City
Madison
Zip Code
53719
Source : Meriter Hospital