Payroll & Benefits Coordinator - Fleet Feet

The Payroll & Benefits Coordinator will handle all aspects of payroll and benefits coordination, including processing payroll and system changes, onboarding new hire information, performing quality assurance reviews, and delivering exceptional customer service. A successful candidate for this position is a detail-oriented, solution-oriented, deadline-driven individual who focuses on accurate data results and excellent communication. This position is hybrid, with the expectation of being in the office two to three days per week.

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. We are a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to solve a problem, reach a goal, get encouraged, and champion our brand every single day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

Payroll

• Processes payroll (weekly and bi-weekly) accurately, timely, and confidentially using internal payroll software (ADP Workforce Now) for designated company entities.
• Confirms new hire documentation is complete, accurate, and updated before deadlines, including completing Form I-9, verification through E-Verify, and personal/employment/pay and tax profile set up for all new hires.
• Uploads all tax-related documents and mailings to the ADP system through SmartCompliance and monitors the system for updates.
• Assists in annual W-2 processing with ADP and employee communication.
• Coordinates timely processing of employment garnishments, liens, and child support payments through ADP. Provides outsourced resource information for employment verifications.
• Manages the entire cycle of the uncashed checks and escheatment process.
• Stays abreast of current payroll laws and changes to ensure company process & policy adherence.
• Processes incoming payroll mail and distributes it accordingly to designated areas.
• Maintains the designated Payroll and Benefits email inbox and responds to communications within 48-hour company guidelines.
• Conducts quarter-end and year-end duties, ad hoc reporting, and communications.
• Performs additional duties as assigned.

Benefits 

• Partners with Benefits Manager to ensure accurate processing of Leave of Absence cases
• Assists with reporting and auditing of benefit enrollments and related payroll deductions
• Tracks Cobra payments and reimbursements
• Assists in 401(k) plan auditing, funding, daily tasks, and reporting
• Provides support to Benefits Manager with onboarding new hire benefits
• Collaborates with Benefits Manager and Finance for billing and allocation reports

Requirements

• Bachelor’s Degree (Finance, HR, or Business designation preferred) or equivalent experience 
• 3+ years of multi-state payroll processing experience
• 2+ years experience working in ADP (Workforce Now) 
• Capability to think critically through essential and complex issues with limited supervision.
• Solid interpersonal, organizational, and time management skills with attention to detail while maintaining the integrity of sensitive and confidential information.
• A demonstrated leadership mentality.  
• Excellent communication (written and verbal). 
• Maintains effective working relationships with all employees and relevant internal and external parties/vendors.
• Eagerness to learn and be part of a team.
• Advanced computer skills 
• Adaptability and flexibility to work in a fast-paced and changing environment.

• Familiarity with human resource and payroll policies and best practices
• Designations/Certifications for role
• Demonstrates a drive for personal accountability
• Multi-state taxation experience related to payroll
• Multi-state benefit and leave process knowledge

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics
• Robust benefits package (medical, dental, vision, FSA, HSA, Employee Assistance Program, and more)
• 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community.  Learn more about our Diversity, Equity and Inclusion initiatives. 

Additional Requirements: Position requires occasional moving around with light (1-10lbs.) carrying, lifting, pushing or pulling.  The position needs to occasionally move about inside the office to access files, office equipment, etc.  The position is mostly sedentary and requires the employee to have close visual acuity to perform job requirements.  The position requires frequent communication with team members and repetitive motion with the hands, wrists and/or fingers while constantly utilizing a computer. This position is located within an office environment and is not substantially exposed to adverse environmental conditions.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.