Personal Banker (South Carson Branch) at Nevada State Bank
Carson City, NV 89701
About the Job
Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada's pioneering spirit. As a full-service bank, we offer a complete range of consumer , private , and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank's Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect-we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one , 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague- led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with. We are now accepting applications for a Personal Banker ( Branch Relationship Banker) to join the team located at our South Carson branch in Carson City, NV. Branch Hours: Monday - Friday (9:00AM to 5:00PM) Essential Functions:
- Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
- Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
- Be responsible for making appropriate referrals for other bank products and services, including commercial lending products.
- Follow up with clients as needed.
- If needed, be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
- Be responsible to resolve customer service issues.
- Establish, expand and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
- Perform other duties as assigned. Qualifications:
- 2+ years' experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
- Previous experience in a financial sales representative-oriented role preferred.
- Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
- Strong knowledge of all retail products and services.
- Basic knowledge of consumer lending applications.
- Strong customer service, interpersonal and communication skills, both verbal and written.
- Effective selling, cross-selling and referral skills.
- Strong mathematical, problem-solving and negotiation skills.
- Strong interpersonal & relationship building skills.
- Strong attention to detail and time management.
- Proficient in basic computer skills.
- High School diploma or equivalent. Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products Pay range (depending on experience): $22 - $24/hour
- Tuition Reimbursement for qualifying employees
- Mental health benefits including coaching and therapy sessions
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Medical, Dental and Vision Insurance - START DAY ONE!
- High School diploma or equivalent. Benefits:
- Proficient in basic computer skills.
- Strong attention to detail and time management.
- Strong interpersonal & relationship building skills.
- Strong mathematical, problem-solving and negotiation skills.
- Effective selling, cross-selling and referral skills.
- Strong customer service, interpersonal and communication skills, both verbal and written.
- Basic knowledge of consumer lending applications.
- Strong knowledge of all retail products and services.
- Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
- Previous experience in a financial sales representative-oriented role preferred.
- 2+ years' experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
- Perform other duties as assigned. Qualifications:
- Establish, expand and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
- Be responsible to resolve customer service issues.
- If needed, be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
- Follow up with clients as needed.
- Be responsible for making appropriate referrals for other bank products and services, including commercial lending products.
- Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
