Plan Setup Specialist - Syntricate Technologies Inc
Mason, OH
About the Job
Job Title – Plan Setup Specialist
Location – Hybrid - Mason, OH,
Duration – 09/16/2024 to 12-31-2024
Req ID – 14394196
Work Hours: 8:00 AM - 5:00 PM
Length of Assignment: 09/16/2024 to 12/31/2024 (with potential for extension)
Job Description:
Major Duties and Responsibilities:
- Set up new Managed Care groups in the claims system.
- Fulfill requested revisions to existing Managed Care groups (excluding Reseller product changes).
- Create standard products in the system using the Product Key Sheet method.
- Perform audits on client setup or maintenance requests (excluding complex product configuration requests).
- Follow established corporate and industry audit controls (e.g., SOX, SSAE 18) when fulfilling setup and maintenance requests.
- Resolve client structure setup questions/issues with minimal supervisor guidance.
- Maintain relationships with Implementation Managers and Account Managers to facilitate the timely fulfilment of implementation questions and requests.
- Manage work inventory in the Plan Setup production queues, ensuring compliance with quality and turnaround time guidelines.
- Recommend process and system enhancements to improve performance within the Plan Setup team.
- Support the management team with miscellaneous projects and resolving assigned Plan Setup issues.
- College degree or equivalent experience required.
- Minimum of 1 year of claims system experience, preferably in the healthcare industry.
- Basic analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
Source : Syntricate Technologies Inc