Plumbing Technician - Ace Plumbing & Rooter
Concord, CA
About the Job
Ace Plumbing and Rooter, one of San Francisco's‬ top-rated and most-trusted plumbing solutions‬ â€providers, is hiring a‬†full-time Plumbing Technician‬†to‬ â€work with residential and commercial customers.‬ â€
We're‬†a state-licensed C-36 (plumbing), C-4 (‬â€boiler, hot‬ water heating, and steam fitting),‬†A-1 (general‬ †engineering) licensed Plumbing service provider. Every‬ â€day, everyone at ACE Plumbing & Rooter strives to‬ â€provide the most trusted, reliable, and genuinely‬†friendliest plumbing service in San Francisco.‬ â€
We earn our customers' trust by recruiting the best‬ †talent in the industry and providing everything they‬ need to deliver for our customers – training,‬ †certifications, equipment, resources, benefits,‬†competitive wages, and a diverse, tight-knit, and‬ â€supportive workplace culture.‬ â€
We offer‬†competitive wages starting at $25/hour base‬ pay plus participation in our generous incentive plan‬â€.‬ †ACE team members receive‬†excellent benefits‬†like:‬
- Medical‬
- Dental‬
- A 401(k) plan‬
- Paid vacation‬ ††††â€
Also provided:‬†continuing education‬â€, cell phone, iPad, a‬ â€fully-equipped company truck, and all the major tools for‬ the job. Join a company with an exceptional reputation‬ and strong relationships with vendors and customers alike.‬ †Each day, you'll change into your crisp and clean ACE‬ uniform in the locker room. At the end of the day, you'll‬ â€leave your uniform in the hamper to be professionally‬ â€cleaned. Changing rooms are private and secure.‬ â€
ABOUT THIS TRADE JOB‬ â€
This full-time position works‬†Weekdays 8:00 AM to 5:00‬ PM‬†with occasional weekends or evening shifts as‬ â€needed. You'll work throughout the city of San Francisco‬ â€serving both residential and commercial customers.‬ â€
Your Typical Day:‬†Ace Plumbing Technicians start the day‬ reviewing the schedule, mapping/planning your routes,‬ â€ensuring you're equipped for each call, and heading out in‬†a company truck to serve local residential and commercial‬ â€clients. Throughout the day, you competently handle‬ â€everything from unclogging drains, installing faucets, and‬ â€repairing water heaters to diagnosing leaks and finding the‬ sources of unaccounted water usage, all while‬ communicating clearly with customers to keep them in the‬ â€loop. You also look for opportunities to recommend‬ additional services that benefit your clients.‬ â€
Some days may require quick problem-solving in‬ emergencies, while others focus on routine maintenance‬ â€and repairs. Any given week could see either a mix of‬ †small projects and other days or multiple days managing‬ â€large projects.‬ â€
Our business is driven by the referrals of satisfied‬ customers, so we don't train our technicians to deliver‬†high-pressure sales pitches or attempt to sell products or‬ †services they don't need. Our top priority is to ensure our‬ â€customers' plumbing systems are fully operational, and‬ running safely and efficiently. Be honest with your‬ â€customers, listen to their concerns, and clearly discuss‬ â€their options – that's our recipe for career success at ACE‬ Plumbing & Rooter.‬ â€
ABOUT US‬ â€
In 2003, Jonathan Millington founded ACE Plumbing &‬ â€Rooter with a single truck and a desire to help‬ â€neighbors in a time of need. Anyone can talk a big talk,‬ â€the long walk requires hard work, focus, and integrity to‬ â€deliver on that promise, day in and day out, on every‬ â€single job, and with every person hired to join the ACE‬ †Plumbing team.‬ â€
Jonathan created a company culture based on the‬ â€premise that a fully supported workforce can deliver the‬ â€very best service. We realize that for many repair‬ †services, we're meeting our customers during a very‬ â€stressful time. They're counting on us to solve their‬ â€problems and not take advantage of their situation.‬ †Ace Plumbing & Rooter plays an integral role in helping‬ â€homeowners and commercial property managers keep‬ their connections to San Francisco's plumbing grid in‬ â€peak operational condition. By doing so, we help‬ â€maintain the high-value quality of life our city is known‬ â€for.‬ â€
REQUIREMENTS‬
- 3+ years of plumbing experience‬
- Excellent customer service skills‬
- Valid driver's license and reliable transportation to get‬ to/from the ACE office‬ â€
Preferred Qualifications:‬
- Knowledge of the San Francisco area‬
- Bilingual in English and Spanish‬ â€
- Experience using ServiceTitan
APPLICATION PROCESS‬ â€
Applying is quick and easy. Start with our 3-minute,‬ â€hassle-free, mobile-friendly initial application. Don't miss‬ â€out on this opportunity to join a respected team where‬ †your work is valued and your skills can grow as our new‬ Experienced Plumber.‬ ††††â€