Portal Administrator- Accounts Receivable - Interstate AC Service

About Us: Interstate AC Service is a leading provider of HVAC services, dedicated to ensuring comfort and efficiency for our clients. With a strong commitment to quality and customer satisfaction, we are seeking a talented and experienced Portal Administrator to join our team. 

Job Summary: As the Portal Administrator - Accounts Receivable, you will serve as a conduit between Sales, Accounting and our Customer's. 

Responsibilities:

• Maintain and manage customers portal AR daily report
• Collaborate with various internal departments to resolve any customer dispute
• Maintain user access control, ensuring appropriate permissions and security settings are in place
• Set up new customer portal accounts as requested by the customer
• Uploading invoices into various customer payment portals
• Continuous tracking of invoices from submission to payment completion

Requirements:

• Excellent communication aptitude with various levels throughout the organization
• Ability to work independently and seek out resolutions themselves
• Prior experience with customer portals, with the ability to navigate through various customer's software
• Strong attention to detail and the ability to prioritize tasks effectively with a positive attitude and strong initiative
• Knowledge and understanding of Accounts Receivable billing processes
• Strong follow-up skills

Work Environment:

• On site office environment requires walking, standing, or sitting for several hours at a time
• Must have the ability to work under conditions of frequent interruptions and be attentive to detail
• Business Casual dress attire

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities

Join our team and be part of a company that values excellence, teamwork, and customer satisfaction. If you have the skills and experience to excel in this role, we want to hear from you! Apply now by submitting your resume and cover letter.

Interstate AC Service is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated fairly, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected characteristic. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.