Premium Audit Specialist - CapSpecialty

Premium Audit Specialist

This is a hybrid position requiring 3 days in office at either our Middleton, WI or Hartford, CT office location.

At CapSpecialty, we are a specialty underwriting company being driven by well-informed, entrepreneurial and proactive employees. Come join our exciting company where you can really make an impact, and each individual's unique skills and talents are recognized and valued. You will find an accessible leadership team that welcomes opinions and ideas. We owe much of our success to our collaborative environment and set of three guiding principles rooted in customer-centricity, employee excellence and corporate culture.

We offer competitive compensation and benefits packages – including an innovative open vacation plan, generous paid sick and parental leave, fully vested matching 401k, company-paid group term life insurance and short- & long-term disability plans, professional and educational growth opportunities, flexible and casual work environment, and recognition for exceptional performance. Please see our full list of Total Rewards here.

CapSpecialty is seeking a Premium Audit Specialist who will achieve profitable growth through the analysis, resolution and processing of premium audits and collection of such audits. Resolve disputed audit and bond balance dues with the producer and/or insured/principal, which may require proceeding to external collections and/or suit. Ensure quality of vendor reports on accounts. Assist with Operations – Premium Billing functions.

Duties/Responsibilities:

• Analyze and accurately process premium audits. Resolve disputed audits and communicate decisions as appropriate. Analyze, resolve and finalize audits returned from outside vendors.  Assess vendor result, monitor vendor service, along with individual charges. Work with underwriters to ensure accurate audit premium reporting.
• Collect unpaid audit premium and bond balances by sending invoices and demand letters, and by directly contacting producers, policyholders, bondholders, collection agency vendor, and CapSpecialty staff as necessary.
• Assist Operations – Premium Billing team by accepting credit cards, ACH or wire transfer payments. Deliver accurate and efficient premium handling and processing within a team environment.
• Provide back-up phone coverage to deliver exceptional service.

Supervisory Responsibilities:

None.

Core Competencies:

• Knowledge of insurance, premium auditing, and collections preferred.
• Ability to effectively manage conflict.
• Proven customer service, leadership, verbal and written communication skills required.
• Effective analytical ability.
• Strong team building and interpersonal skills.
• Demonstration of a high level of initiative and problem-solving skills are required.

Education and Experience:

• Associate’s Degree in Business, Insurance or other related field, or equivalent work experience.
• 1+ years of experience with financial decision-making, auditing, collections, underwriting or cash handling.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• May be required to lift up to 20 lbs. at times.

CapSpecialty is a leading provider of specialty insurance and bonds for small- to mid-sized businesses in the U.S., offering casualty, professional liability, surety and fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty's creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty is an operating subsidiary of Berkshire Hathaway, and its carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non-admitted policies. For more information, please visit CapSpecialty.com.

Apply today!

Equal Employment Opportunity Employer

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