Product Analyst - Apex Systems

Job#: 2050673

Job Description:

Job Title: Product Analyst 
Location: Hybrid - 3 days/week onsite
Duration: Long-term contract
About Us: We are committed to innovation and are undergoing a significant platform transformation. This creates exciting opportunities for talented individuals to join our team.
Role Overview: We are seeking a skilled Product Analyst to join our  Transformation team, focusing on supporting Booking and Funding. In this role, you will be a direct contact for the User Experience team, engaging in focus groups, dealer interviews, and feedback sessions. Your goal will be to ensure our new platform meets user needs and aligns with our business objectives. You will collaborate with cross-functional teams, including product management, engineering, and user experience, to deliver data-driven insights and recommendations. You will play a critical role in advocating and executing the product vision, strategic direction, and roadmap, ensuring alignment with our broader transformation goals.
Responsibilities:

• Review existing processes and help create future state process maps.
• Review and validate finalized future state process maps.
• Collaborate with product managers and development teams to define product requirements, create user stories, and prioritize features related to booking and funding user-interface.
• Configure and review our new platform and build workflows.
• Update process documentation post-configuration.
• Participate in testing, business sign-off, and informing business stakeholders.
• Formalize design decisions.
• Refine the product backlog.
• Build integrations for validated business processes.

• Experience in monitoring product performance.
• Ability to work with multiple functional areas, including business operations, product organization, engineering, UX/UI, sales, customer support, finance, or marketing.
• Effective and inclusive team player with a results-oriented mindset and a data-driven approach.

• Strategic thinking with a passion for innovation and a commitment to delivering exceptional customer experiences.

• Experience working with agile software delivery teams.
• Experience with UAT testing and/or configurations.

• Experience working with automotive dealers.
• Experience with RouteOne.
• Experience with JIRA.
• Experience with Alfa.

Education Required:
Bachelor’s degree or equivalent years of experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.