Product Management Sr Mgr. Physical Security Command Center at The PNC Financial Services Group
Dallas, TX 75201
About the Job
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve
We are all united in delivering the best experience for our customers
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success
This position is primarily based in a location within PNC's footprint
Responsibilities require time in the office or in a field on a regular basis
Some responsibilities can be performed remotely
Additional locations may be considered.As a Product Management Sr
Manager within PNC’s Physical Security organization, you will report into a Physical Security Director
PNC’s Physical Security team represents the primary enterprise resource for promoting the security and protection of PNC’s assets (i.e., people, property, information)
This is accomplished using security measures that mitigate exposure against physical security threats, vulnerabilities and risks to the organization
Protective security countermeasures, controls, policies and procedures provide PNC with effective and efficient means of maintaining a safe/secure physical environment.You must be familiar with the physical security environment and vendor products to succeed in this position
You will work closely with vendors and internal technology groups to manage technology products as we advance our Physical Security arena
This can include upgrades, releases, decommissions, etc
Must have experience with Verint, Convergint, Securitas, Cap Index, Genetec, and AMAG or similar systems.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionResponsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.Uses knowledge of emerging technologies to deliver product to customers through all applicable channels
Presents initiatives to gain senior management buy-in
Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry
Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.Evaluates potential product or experience development projects for feasibility and value
Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners
Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle
Adheres to company-defined risk appetite as part of the first line of defense
Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors
Identifies talent gaps in team and staffs appropriately.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers
As a manager of talent in PNC, you will be expected to:Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.Live the Values - Role models our values with transparency and courage.Enable Change - Takes action to drive change and innovation that will transform our business.Achieve Results - Takes personal ownership to deliver results
Empowers and trusts others in decision making.Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales, Strategic (Inactive)CompetenciesCollaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions DevelopmentWork ExperienceRoles at this level typically require a university / college degree
Higher level education such as a Masters degree, PhD, or certifications is desirable
Industry experience is typically 8+ years
At least 5 years of prior management experience is typically required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.*For more information, please click on the following links:Time Away from WorkPNC Full-Time Benefits SummaryPNC Part-Time Benefits SummaryDisability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at
Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email
Emails not related to accommodation requests will not receive responses
Applicants may also call
All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations
At PNC we foster an inclusive and accessible workplace
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.SummaryLocation: PA - Pittsburgh (15222); AZ - Phoenix; OH - Strongsville; AL - Birmingham; TX - DallasType: Full time
We are all united in delivering the best experience for our customers
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success
This position is primarily based in a location within PNC's footprint
Responsibilities require time in the office or in a field on a regular basis
Some responsibilities can be performed remotely
Additional locations may be considered.As a Product Management Sr
Manager within PNC’s Physical Security organization, you will report into a Physical Security Director
PNC’s Physical Security team represents the primary enterprise resource for promoting the security and protection of PNC’s assets (i.e., people, property, information)
This is accomplished using security measures that mitigate exposure against physical security threats, vulnerabilities and risks to the organization
Protective security countermeasures, controls, policies and procedures provide PNC with effective and efficient means of maintaining a safe/secure physical environment.You must be familiar with the physical security environment and vendor products to succeed in this position
You will work closely with vendors and internal technology groups to manage technology products as we advance our Physical Security arena
This can include upgrades, releases, decommissions, etc
Must have experience with Verint, Convergint, Securitas, Cap Index, Genetec, and AMAG or similar systems.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionResponsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.Uses knowledge of emerging technologies to deliver product to customers through all applicable channels
Presents initiatives to gain senior management buy-in
Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry
Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.Evaluates potential product or experience development projects for feasibility and value
Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners
Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle
Adheres to company-defined risk appetite as part of the first line of defense
Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors
Identifies talent gaps in team and staffs appropriately.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers
As a manager of talent in PNC, you will be expected to:Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.Live the Values - Role models our values with transparency and courage.Enable Change - Takes action to drive change and innovation that will transform our business.Achieve Results - Takes personal ownership to deliver results
Empowers and trusts others in decision making.Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales, Strategic (Inactive)CompetenciesCollaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions DevelopmentWork ExperienceRoles at this level typically require a university / college degree
Higher level education such as a Masters degree, PhD, or certifications is desirable
Industry experience is typically 8+ years
At least 5 years of prior management experience is typically required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.*For more information, please click on the following links:Time Away from WorkPNC Full-Time Benefits SummaryPNC Part-Time Benefits SummaryDisability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at
AccommodationRequest@pnc.com
Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email
Emails not related to accommodation requests will not receive responses
Applicants may also call
877-968-7762
and say "Workday" for accommodation assistanceAll information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations
At PNC we foster an inclusive and accessible workplace
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.SummaryLocation: PA - Pittsburgh (15222); AZ - Phoenix; OH - Strongsville; AL - Birmingham; TX - DallasType: Full time
