Product Operations Senior Associate, Sales Enablement - JPMorgan Chase
Chicago, IL
About the Job
Are you ready to drive innovation and operational excellence in a dynamic environment? Join our Sales Enablement team as a Product Operations Specialist, where you'll play a crucial role in ensuring the smooth functioning of product development within our organization. You'll coordinate cross-functional teams, optimize processes, and drive the successful delivery of products and capabilities.
We are seeking a proactive and detail-oriented Product Operations Specialist to join the Sales Enablement team. In this role, you will support one of our key product domains, ensuring the seamless execution of product-related processes with an agile mindset. The ideal candidate is a culture carrier, highly collaborative, and skilled at bringing teams together to streamline workflows and align product roadmaps with strategic business objectives.
Responsibilities:
+ Develop and maintain comprehensive documentation of processes, workflows, and best practices to ensure operational excellence.
+ Collaborate with cross-functional teams to identify inefficiencies and implement streamlined processes.
+ Drive continuous improvement initiatives to enhance product team productivity and effectiveness.
+ Partner with product managers, marketing, and stakeholders to ensure product roadmaps align with strategic business objectives.
+ Leverage product management tools to maintain data integrity and support informed decision-making.
+ Provide agile support for ad hoc tasks and projects, particularly within the Sales Enablement domain.
+ Establish and manage user feedback channels to foster a culture of continuous improvement.
+ Assist in backlog prioritization to ensure alignment with OKRs and strategic goals.
+ Analyze and report on key performance metrics to guide data-driven strategies.
+ Lead training sessions and workshops to encourage best practices and tool adoption across teams.
Required qualifications, capabilities and skills:
+ 5 years of experience in product operations, product management, or a related field.
+ Bachelor's degree in Business, Operations Management, or a related discipline.
+ Familiarity with product management frameworks and methodologies.
+ Proficiency with Atlassian tools (Jira, Confluence, Align) or similar platforms.
+ Strong analytical and problem-solving skills with a focus on data-driven decision-making.
+ Excellent communication and collaboration skills to work effectively in cross-functional teams.
+ Demonstrated ability to drive process improvements and operational efficiencies.
+ Adaptability to thrive in a dynamic, fast-paced, and regulated environment.
+ Proactive and innovative mindset with a commitment to continuous learning and improvement.
Preferred qualifications, capabilities and skills:
+ Agile certifications or experience with agile practices preferred.
+ Product management certifications preferred.
We are seeking a proactive and detail-oriented Product Operations Specialist to join the Sales Enablement team. In this role, you will support one of our key product domains, ensuring the seamless execution of product-related processes with an agile mindset. The ideal candidate is a culture carrier, highly collaborative, and skilled at bringing teams together to streamline workflows and align product roadmaps with strategic business objectives.
Responsibilities:
+ Develop and maintain comprehensive documentation of processes, workflows, and best practices to ensure operational excellence.
+ Collaborate with cross-functional teams to identify inefficiencies and implement streamlined processes.
+ Drive continuous improvement initiatives to enhance product team productivity and effectiveness.
+ Partner with product managers, marketing, and stakeholders to ensure product roadmaps align with strategic business objectives.
+ Leverage product management tools to maintain data integrity and support informed decision-making.
+ Provide agile support for ad hoc tasks and projects, particularly within the Sales Enablement domain.
+ Establish and manage user feedback channels to foster a culture of continuous improvement.
+ Assist in backlog prioritization to ensure alignment with OKRs and strategic goals.
+ Analyze and report on key performance metrics to guide data-driven strategies.
+ Lead training sessions and workshops to encourage best practices and tool adoption across teams.
Required qualifications, capabilities and skills:
+ 5 years of experience in product operations, product management, or a related field.
+ Bachelor's degree in Business, Operations Management, or a related discipline.
+ Familiarity with product management frameworks and methodologies.
+ Proficiency with Atlassian tools (Jira, Confluence, Align) or similar platforms.
+ Strong analytical and problem-solving skills with a focus on data-driven decision-making.
+ Excellent communication and collaboration skills to work effectively in cross-functional teams.
+ Demonstrated ability to drive process improvements and operational efficiencies.
+ Adaptability to thrive in a dynamic, fast-paced, and regulated environment.
+ Proactive and innovative mindset with a commitment to continuous learning and improvement.
Preferred qualifications, capabilities and skills:
+ Agile certifications or experience with agile practices preferred.
+ Product management certifications preferred.
Source : JPMorgan Chase
