Production Systems Engineer - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBC Universal is looking for a talented individual to become a Production Systems Engineer in the Production Engineering group for NBCU Operations and Technology (O&T) based in the Telemundo Center facility located in Miami, FL.  O&T supports Enterprise Technology, Broadcast and Production systems across NBCU globally.

The Production Systems Engineer is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions.  This position will also support the projects team, where and as required, to implement changes, enhancements, and support technology refresh and expansion projects.

Responsibilities:

• Provide technical support and support maintenance of a broadcast production environment consisting of multiple studios and production control rooms.
• Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premise and in the cloud.
• Maintain production systems by measuring and monitoring availability, latency, and overall system health.
• Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and performing preventative maintenance as assigned.
• Write code to support automation, monitoring, and diagnostic tools.

Basic Requirements:

• Bachelor’s degree in Computer Science, Systems Engineering, Computer Engineering, Electrical Engineering, Information Systems or a related field, or equivalent work experience.
• 3+ years recent experience supporting television production, or streaming.
• Proficient in both Linux/Windows operating systems.

Desired Characteristics:

• Ability to provide clear, decisive feedback while being prepared to pivot or change course when appropriate.
• Strong problem-solving and communication skills.
• Understanding of AWS/Azure architecture and core services, AWS preferred.
• Experience with programming in one of the following languages: Python, Bash, or PowerShell. 
• Experience with systems monitoring tools such as Datadog, Op5, New Relic, etc.

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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