Professional Practices Manager - Jones Lang LaSalle Incorporated
Chicago, IL
About the Job
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Responsibilities
- Assess, document, and synthesize the reporting of quality assurance reviews at the individual audit engagement level and thematically/horizontally through ongoing monitoring and periodic assessments. Confirm the credibility of audit findings by ensuring workpapers are backed with meaningful and factually accurate evidence and stored in the appropriate location in TeamMate.
- Automate internal quality assurance reviews of various audit activities, including work paper reviews and checks, reporting, and continuous monitoring of adherence to the Institute of Internal Audit Standards.
- Maintain and publish measurable key performance indicators that enable the managers in the department to manage quality and the audit activity to demonstrate compliance with the.
- Must be able to direct action within the team through effective verbal and written communication within review/ sign-off comments.
- Maintain and contribute to the ongoing enhancements of departmental procedural documents, enabling internal audit partners to follow a systemic and disciplined approach for all audit components. This includes, but is not limited to, procedures related to risk assessments, internal quality reviews, and other vital processes.
- Lead the department's communication strategy, including writing and delivering training content and redesigning and maintaining an internal webpage that drives self-serve content to the department and stakeholders.
- Responsible for developing and delivering comprehensive, customizable training programs for the audit department on various standards and methodologies, such as the IIA, ISO, COSO, real estate licensing, risk management, critical thinking, and other soft skills.
- Delivers live and virtual training sessions on departmental methodologies and subject matter content as precursors to audit topics (such as ESG, Health& Safety, etc.). This can include pushing out content and emailing the team about upcoming webinars and other training offered by public accounting firms, audit software companies, etc.
- Develop a mechanism for the team to request specific training content and feedback on existing materials.
- Assist GIA leadership in identifying, promoting, and establishing internal and external certification programs for the department.
- Responsible for accurately tracking and reporting training records for each audit team member (including Continuing Professional Education), ensuring each member receives 40 hours of training annually.
- Conduct new hire orientations, introduce them to the department's mission and values, and support the onboarding program by maintaining the curriculum that includes essential information for starting a role.
- Assist GIA leadership in administering the department-wide skills assessment and match training experiences accordingly.
Abilities / Skills
- Effective Communication (verbal and written)- Ability to communicate to stakeholders the role of internal audit and translate audit terminology into digestible language to aid adoption.
- Attention to Detail- Execution of the task-in-hand with accuracy, avoiding needless corrections
- Problem Solving – Ability to define, clarify, and propose solutions that align with audit methodology
- Intellectual Curiosity- Natural desire to learn new things and independently pursue a stronger understanding of the topic
- Personal Courage- Uphold GIA principles of independence and objectivity while identifying when escalation is needed
Education & Experience
- At least five years of internal audit experience, with a strong emphasis on the IIA Professional Practices framework and governance surrounding the internal audit organization.
- Undergraduate degree, preferably internal audit, accounting, finance, or a related field.
- CIA certification is required with additional relevant professional certifications (CFA, CPA, CISA) or a desire to obtain a plus.
- Experience with Alteryx, Power BI, MS Co-Pilot, or similar technologies
- Experience performing broader capabilities, such as risk assessments and monitoring activities.
- Prior experience with TeamMate is a plus.
- Deep understanding of fundamentals of internal audit, risk, and controls, including the IIA’s new 2024 Global Standards, along with generally accepted risk frameworks such as COSO Internal Control-Integrated Framework Principles and enterprise risk management principles
Location:
On-site –Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.