Program Aide - Oakland ARC - The Salvation Army
Oakland, CA
About the Job
We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs
The organization is indebted to and dependent on the diligence and devotion of its employees
ABOUT OUR PROGRAM TEAM Become part of the dedicated Programs Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do the Most Good” at our Oakland ARC, which supports the Adult Rehabilitation Program
This is an opportunity to support the Program team, while contributing to the success of our Program and its participants
EMPLOYEE BENEFITS OFFERED + Opportunity for career growth + Paid time off + Employee Discounts + Employee Referral Bonuses + Monthly management incentive bonus + Medical, Dental, and Vision + Retirement Plan + AFLAC + Employee Assistance Program (EAP) As our enthusiastic and hardworking Program Aide you will be responsible for (but not limited to): + Process discharge summaries and forward data to appropriate agencies and/or individuals
+ Maintain record and data reporting systems
+ Operate and maintain office equipment in proper working order
Prepare work orders, supply orders, requests for service, etc
as needed or requested in a timely manner
+ Maintain organizational chart and various manuals used by the Rehabilitation Services Department + Prepare and maintain lists for scheduled activities and personnel as needed including Gratuity Lists, Group Rosters, Counseling assignments and schedules, passes etc
as delegated and required
+ Assemble and prepare all necessary documents for Weekly Case Conference, prepare agenda for case conference and prepare conference minutes
Attend and take minutes of all Case Conference and Rehabilitation Services Staff meetings
Attend other meetings as requested
Maintain up-to-date conference minutes
+ Prepare all reports as required by the Administrator
Assist with program research projects as assigned
+ Oversee front desk operations, scheduling of Interns, and ensure posting of daily classes and activities
+ Serve as a role model for all beneficiaries regarding behavior in beneficiary care areas
+ Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations
+ Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program
+ Oversee all aspects of beneficiary food stamp application and the processing of cards with bookkeeper
Build a strong relationship with Social Services office
Provide all monthly paperwork required to maintain The Salvation Army Adult Rehabilitation Center’s eligibility to receive food stamps
+ Prepare and serve on the Review team for Beneficiary Three and Five-month reviews
+ Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations
+ Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program
+ Oversee all aspects of beneficiary food stamp application and the processing of cards with bookkeeper
Build a strong relationship with Social Services office
Provide all monthly paperwork required to maintain The Salvation Army Adult Rehabilitation Center’s eligibility to receive food stamps
+ Prepare and serve on the Review team for Beneficiary Three and Five-month reviews
+ Prepare certificates and awards for Wednesday graduation ceremonies
+ Perform other duties as assigned by the ARC Administrator
+ Any/all overtime must have written approval by Administrator
Qualifications to be considered for this position: + High school graduate or equivalent
+ Able to operate basic office machines including typewriter, computer, calculator, photocopier, time clock and telephone
+ Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate
+ Ability to spell correctly and edit correspondence for correct grammar and usage of the English language
+ Ability to track on multiple tasks efficiently, completing each in a professional and timely fashion
+ Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families and co-workers
+ Commitment to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program and the ARC Mission Statement
+ No evidence of existing chemical dependency
+ If in recovery, shall be free of and have had at least one year free of any chemical abuse or dependency
Physical Demands: + Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
+ Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment
+ Ability to communicate clearly on the telephone
+ Ability to lift up to 30lbs
+ Ability to perform various repetitive motion tasks The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required
The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical ground when available
Qualifications Behaviors Required + Team Player: Works well as a member of a group + Dedicated: Devoted to a task or purpose with loyalty or integrity + Enthusiastic: Shows intense and eager enjoyment and interest + Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required + Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization + Goal Completion: Inspired to perform well by the completion of tasks + Self-Starter: Inspired to perform without outside help Education Required + High School or Equivalent or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information
41 CFR 60-1.35(c)
