Program Coordinator - Medical Education Residency Program - Concord Hospital

With oversight and direction from the Medical Education Manager, the Program Coordinator is responsible for the coordination of daily activities and operations as it pertains to Medical Education trainees, with a primary focus on the Family Medicine and Leadership Preventive Medicine Residencies and associated requirements through the Accreditation Council of Graduate Medical Education (ACGME), the American Board of Family Medicine (ABFM) or other governing accrediting organization(s).  The Program Coordinator is a resource for Residency Program Directors, teaching faculty and providers, residents and Practice Managers of the Family Health Centers, and collaborates across the healthcare enterprise. 

Education

Three years experience in a professional office or academic setting. Strong analytical skills. Proficient in Microsoft Office applications.

Certification, Registration, and Licensure

None required.

Experience

Three years experience in a professional office or academic setting. 2 years direct experience with database management. Strong analytical skills. Proficient in Microsoft Office applications.

Responsibilities

• Coordinates administrative functions, as assigned, to support Medical Education (which may include advanced-practice providers amongst other disciplines) and Residency needs to comply with accrediting and/or hospital regulatory requirements.
• The Program Coordinator may be responsible to develop, maintain and coordinate Family Medicine curriculum rotation schedules for residents in collaboration with teaching faculty and other outside residency stakeholders to meet ACGME requirements.
• Supports development and implementation of new systems and processes to support the educational needs of the programs and trainees.
• Tracks and manages documentation within all systems for trainees to ensure compliance with governing accrediting organization(s) requirements.
• The Program Coordinator may be responsible for developing and maintaining all scheduling templates and the scheduling process for teaching faculty, residents, advanced providers and preceptors, which may include coordinating and maintaining call schedules.
• The Program Coordinator may provide support for visiting medical education trainees, including rotations for visiting medical students and visiting residents, including onboarding, orientation and housing coordination. 
• The Program Coordinator may provide program level administrative support for trainee onboarding/promotion/graduation, examinations, credentialing and orientation.
• The Program Coordinator may provide resident and/or trainee recruitment coordination as it pertains to applicant screening and communication, materials, website content, interview scheduling and collaboration with teaching faculty and residents.
• The Program Coordinator may provide development and implementation of resident/trainee evaluations, data management and report generation in the electronic management suite and participate in accreditation or program required committees. 
• Coordinates payments and tracks expenditures for programs and events.
• Works independently and within a team on special, related projects.
• Performs other duties as assigned.